Does the Gold Star Manual remain the property of Gold Star?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
- 4. Loan you 1 copy of the then-current Gold Star Manual (the Manual includes the Operations Manual, Management Manual and other manuals and materials provided pursuant to Section 3 of the Franchise Agreement). You will receive a copy of the Manual after you and Gold Star enter into the Franchise Agreement or we will make the Manual available to you through the internet or other digital medium. The Manual is confidential and remains the property of Gold Star (Sections 3.1 and 3.2 of the Franchise Agreement).
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 26–36)
What This Means (2025 FDD)
According to the 2025 Gold Star Franchise Disclosure Document, the Gold Star Manual remains the property of Gold Star. As part of the franchisor's obligations before the franchised restaurant opens, Gold Star will loan the franchisee one copy of the then-current Gold Star Manual.
The manual includes the Operations Manual, Management Manual, and other materials provided in accordance with the Franchise Agreement. Franchisees will receive a copy of the Manual after entering into the Franchise Agreement, or Gold Star will make it available through the internet or other digital medium.
It is important to note that the manual is considered confidential. This means that franchisees are responsible for protecting the confidentiality of the information contained within the manual and must adhere to the terms outlined in Sections 3.1 and 3.2 of the Franchise Agreement regarding its use and protection.