Which items in the Gold Star Disclosure Document relate to owner's participation, management, and staffing?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
| Obligation | Section in Agreement | Disclosure Document Item |
|---|---|---|
| m. Maintenance, appearance and | Section 5 of Franchise Agreement | Item 8 |
| remodeling requirements | ||
| n. Insurance | Section 18 of Franchise Agreement | Item 8 |
| o. Advertising | Section 6 and 9 of Franchise Agreement; Supplier Payment Assignments | Items 6 and 11 |
| p. Indemnification | Section 19 of Franchise Agreement | Item 6 |
| q. Owner's | Section 5 of Franchise Agreement; | Items 11 and 15 |
| participation/management/ | ||
| staffing | ||
| r. Records/reports | Section 10 of Franchise Agreement | Item 6 |
| s. Inspections/audits | Sections 5, 8 and 10 of Franchise Agreement | Item 6 and 11 |
| t. Transfer | Section 13 of Franchise Agreement | Item 17 |
| u. Renewal | Section 16 of Franchise Agreement | Item 17 |
| v. Post-termination obligations | Sections 11, 12 and 15 of Franchise Agreement | Item 17 |
| w. Non-competition covenants | Section 11 of Franchise Agreement | Item 17 |
| x. Dispute resolution | Section 22 of Franchise Agreement | Item 17 |
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 26–36)
What This Means (2025 FDD)
According to the 2025 Gold Star Franchise Disclosure Document, Item 11 and Item 15 relate to the owner's participation, management, and staffing. Specifically, Section 5 of the Franchise Agreement outlines the obligations for owner's participation, management and staffing.
Item 11 provides details regarding the initial and additional training programs offered by Gold Star. The initial training programs are for new Restaurant Franchisees and their initial key manager(s). If the franchisee is an individual, or a corporation or limited liability company, the individual franchisee or an owner must attend and successfully complete the initial training program. If the individual franchisee or owner does not complete the initial training, then two people designated as a Manager must attend and successfully complete the initial training program.
Item 11 also states that Gold Star requires the initial crew to participate in a 5 to 7 day, 5 hours/day training program conducted at the Restaurant before opening to the public. The initial crew must complete the training to Gold Star's satisfaction before the Restaurant opens. The FDD does not specify details about Item 15. Prospective franchisees should review these sections carefully and discuss any questions or concerns with Gold Star prior to signing the Franchise Agreement.