Does the Gold Star intranet provide resources related to COVID-19?

According to Gold Star's 2025 Franchise Disclosure Document, the online operations manual accessible via the Gold Star intranet includes a section dedicated to COVID-19 resources. This indicates that Gold Star provides franchisees with information and guidance related to navigating the challenges and requirements associated with the pandemic.

For a prospective franchisee, this suggests that Gold Star is proactive in addressing current issues affecting restaurant operations. The inclusion of COVID-19 resources within the intranet signifies that franchisees have access to company-vetted information on topics such as safety protocols, operational adjustments, and compliance matters. This can be particularly valuable in a rapidly changing environment where franchisees need to stay informed and adapt quickly.

Having a centralized resource for COVID-19 related information can help Gold Star franchisees maintain consistent standards across all locations and ensure compliance with local regulations. It also demonstrates that Gold Star is committed to supporting its franchisees in managing the ongoing impact of the pandemic on their businesses. This support could translate into reduced risk and improved operational efficiency for franchisees.