If the Gold Star franchisee is an individual, how many people must attend the initial training?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
The following persons must attend and successfully complete to the COMPANY's satisfaction the COMPANY's initial training program prior to the earlier of the opening of the Restaurant or the expiration of six (6) months from the date of this Agreement, and any such additional training programs as the COMPANY may from time to time require, including, without limitation, refresher training, workshops for new Products and other programs (each such person, a "Trainee"): (a) if the FRANCHISEE is an individual, either the FRANCHISEE or two (2) persons who are designated as Managers or (b) if the FRANCHISEE is a corporation or limited liability company, either a person who has an interest in FRANCHISEE (each, a "Principal," and collectively, the "Principals") or two (2) persons who are designated as Managers. In the event that a Principal Trainee ceases to own equity in FRANCHISEE or a Manager Trainee ceases to be employed by FRANCHISEE, FRANCHISEE shall, at the COMPANY's option, cause another Principal Trainee or Manager Trainee to
Source: Item 23 — Receipts (FDD pages 53–163)
What This Means (2025 FDD)
According to Gold Star's 2025 Franchise Disclosure Document, if the franchisee is an individual, either the franchisee or two designated managers must attend and successfully complete the initial training program. This training must be completed before the restaurant opens or within six months of the franchise agreement date, whichever comes first.
This requirement ensures that someone involved in the Gold Star franchise has the knowledge and skills to operate the business according to Gold Star's standards. If the individual franchisee chooses not to attend the training themselves, they must designate two managers to do so.
Gold Star also provides initial training for one additional manager at no cost if only one trainee is required. However, the franchisee is responsible for all travel, lodging, meals, and other related expenses for themselves and their employees during the training program.