Are Gold Star franchisees required to sublease the POS System from Gold Star?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
y the POS System. Gold Star is not obligated to provide or assist you in obtaining the POS System or related services.
We currently lease the equipment for the POS System from a third party and require our Franchisees to sublease the POS System from us. The amount we charge you to sublease the equipment from us is equivalent to amount we pay to lease the equipment from the third party provider. Gold Star currently requires you pay a maintenance and technology fee for the POS System and its other technology requirements to our approved suppliers or Gold Star directly. This fee is for technology support and maintenance for your POS system as well as for the software and platforms used for training and scheduling, credit card backup, and online ordering. The total amount of mon
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 26–36)
What This Means (2025 FDD)
According to Gold Star's 2025 Franchise Disclosure Document, franchisees are required to sublease the POS (Point of Sale) system from Gold Star. Gold Star leases the POS system equipment from a third party and then requires franchisees to sublease it from them. The sublease amount charged to the franchisee is equivalent to what Gold Star pays to lease the equipment from the third-party provider.
In addition to the sublease, Gold Star franchisees must also pay a monthly maintenance and technology fee for the POS system and other technology requirements. This fee, which ranges from $886 to $1,291, covers technology support and maintenance for the POS system, as well as software and platforms used for training and scheduling, credit card backup, and online ordering.
Franchisees are also responsible for keeping the POS System up to date. Gold Star can request upgrades and updates to the POS System at any time to ensure compliance with their standards and specifications. There are no contractual limitations on the frequency or cost of these required upgrades and updates. Gold Star also has independent access to all information and data collected through the franchisee's POS system.