How are Gold Star franchisees advised of modifications and revocations to approved suppliers?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
Gold Star communicates its approved supplier lists and standards and specifications to you and other Franchisees in a variety of ways, including bulletins, catalogs, intranet and the Manual. Gold Star reserves the right to make revisions, deletions or additions to those standards, specifications and approved supplier lists. Gold Star may modify the list of approved items and/or suppliers, and you may not, after receipt of notice of modification, reorder any item, or order from any supplier, that is no longer approved. Franchisees are advised of modifications and revocations in writing.
Source: Item 8 — Restrictions on Sources of Products and Services (FDD pages 21–25)
What This Means (2025 FDD)
According to Gold Star's 2025 Franchise Disclosure Document, Gold Star communicates its approved supplier lists and standards and specifications to franchisees through various methods, including bulletins, catalogs, the intranet, and the Manual. Gold Star retains the right to revise, delete, or add to these standards, specifications, and approved supplier lists.
Importantly, Gold Star franchisees will receive written notification of any modifications or revocations to the approved supplier list. After receiving such notice, a franchisee is prohibited from reordering any item or ordering from any supplier that is no longer approved. This ensures that franchisees are kept up-to-date with the current approved suppliers and standards, maintaining consistency across all Gold Star locations.
Prospective franchisees should understand that Gold Star maintains control over its supply chain to ensure quality and uniformity. Therefore, it is crucial to pay close attention to any written notices regarding changes to approved suppliers to avoid non-compliance and potential disruptions to their business operations.