What is the Gold Star franchisee required to include in the written notice of the designated manager?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
FRANCHISEE shall designate, and give the COMPANY written notice of the name of the individual that will serve as manager (such manager and any area manager being referred to hereinafter individually as a "Manager" and collectively as the "Managers") of the Store.
The identity of the Manager cannot be changed without prior written notice to the COMPANY of the identity of the replacement Manager, and FRANCHISEE shall be required to promptly comply with the applicable provisions of Section 2 hereof with respect to any training required of such replacement Manager.
Source: Item 23 — Receipts (FDD pages 53–163)
What This Means (2025 FDD)
According to Gold Star's 2025 Franchise Disclosure Document, a franchisee must provide written notice to Gold Star of the name of the individual who will serve as the store's manager. If the franchisee decides to change the manager, they must give Gold Star prior written notice that includes the identity of the replacement manager.
This requirement ensures that Gold Star is aware of who is responsible for the day-to-day operations of each franchise location. This allows Gold Star to maintain its system standards across all locations.
Furthermore, the franchisee must ensure that any replacement manager completes the necessary training as outlined in Section 2 of the franchise agreement. This helps maintain the quality and consistency of operations across all Gold Star locations. Franchisees should consult Section 2 of the agreement to fully understand the training requirements for replacement managers.