What is the Gold Star franchisee required to do if they change the identity of the manager of a Gold Star Chili?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
The identity of the Manager cannot be changed without prior written notice to the COMPANY of the identity of the replacement Manager, and FRANCHISEE shall be required to promptly comply with the applicable provisions of Section 2 hereof with respect to any training required of such replacement Manager.
Source: Item 23 — Receipts (FDD pages 53–163)
What This Means (2025 FDD)
According to Gold Star's 2025 Franchise Disclosure Document, if a franchisee changes the manager of their Gold Star Chili restaurant, they must provide prior written notice to Gold Star, informing them of the identity of the replacement manager.
Additionally, the franchisee is required to ensure that the replacement manager promptly complies with the training requirements outlined in Section 2 of the franchise agreement. This suggests that the new manager may need to undergo specific training programs or meet certain qualifications as determined by Gold Star.
This requirement ensures that all Gold Star locations are managed by individuals who meet the brand's standards and are properly trained to maintain the quality and consistency of operations. It also allows Gold Star to keep track of who is managing each location, which can be important for communication, support, and accountability.