factual

What must a Gold Star franchisee do with the Manual at the termination of the Franchise Agreement?

Gold_Star Franchise · 2025 FDD

Answer from 2025 FDD Document

  • 3.1 Company's Obligation. The COMPANY shall provide, on loan and at no cost to FRANCHISEE, one copy of the Manual. Additional copies may be obtained on loan from the COMPANY for the Manual fee then being charged by the COMPANY. The COMPANY may supply the Manual to FRANCHISEE in digital format, accessible through the internet, instead of in printed format (or, for instance, as part of a COMPANY extranet pursuant to Section 7.9.11 hereof).
  • 3.2 Confidentiality. All Manuals shall remain the property of the COMPANY, be kept at the Store (if in printed form), be treated as Confidential Materials (as defined in Section 12) and be kept up to date and be returned to the COMPANY promptly upon request by the COMPANY (if in printed form) or at the termination of this Agreement. The version of the Manual available on an

Source: Item 23 — Receipts (FDD pages 53–163)

What This Means (2025 FDD)

According to Gold Star's 2025 Franchise Disclosure Document, the Manual remains the property of Gold Star and must be kept up to date. If the Manual is in printed form, it must be kept at the store.

Whether in printed or digital format, the franchisee must treat the Manual as Confidential Materials, as defined in Section 12 of the Franchise Agreement.

Upon termination of the Franchise Agreement, the franchisee must return the Manual to Gold Star promptly if it is in printed form. If the Manual is in digital format, it must be returned at the termination of the Franchise Agreement.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.