How will a Gold Star franchisee be advised of any changes to the Manual?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
The Manual may be supplemented or changed (by reissuance, substitution, addition, deletion or other modification) by the COMPANY from time to time, by written bulletins, letters, notices, substitute pages, additional or revised manuals and other materials (all of which are included within the term "Manual"), and the FRANCHISEE shall at all times conform to the Manual as then in effect. FRANCHISEE shall be advised in writing of any change and shall have such reasonable time as the COMPANY deems necessary, from the date of such written notice, to implement fully any such change. The Manual, as presently constituted and as may be hereafter amended and supplemented by the COMPANY from time to time, is incorporated by reference herein and thereby made a part of this Agreement. Notwithstanding the foregoing, if the COMPANY makes any amendment or supplement to the Manual requiring any refurbishment of the Retail Location which would reasonably be expected to
Source: Item 23 — Receipts (FDD pages 53–163)
What This Means (2025 FDD)
According to Gold Star's 2025 Franchise Disclosure Document, the Manual may be supplemented or changed by Gold Star from time to time. These changes can come in the form of reissuance, substitution, addition, deletion or other modification using written bulletins, letters, notices, substitute pages, additional or revised manuals and other materials. All of these forms are included within the term "Manual".
Gold Star will advise the franchisee in writing of any changes to the manual. The franchisee will then have a reasonable time, as determined by Gold Star, from the date of the written notice to implement the changes fully. The Manual, as it exists and as it may be amended or supplemented by Gold Star, is incorporated by reference into the Franchise Agreement.
This means that Gold Star franchisees must stay informed of updates to the Manual and make sure to implement them within the timeframe Gold Star deems necessary. Franchisees should pay close attention to any written notices from Gold Star regarding changes to the Manual to ensure they remain compliant with the franchise agreement. Franchisees should also factor in potential costs and time needed to implement these changes.