What is the definition of 'Manager' in the Gold Star Chili franchise agreement?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
FRANCHISEE shall designate, and give the COMPANY written notice of the name of the individual that will serve as manager (such manager and any area manager being referred to hereinafter individually as a "Manager" and collectively as the "Managers") of the Store.
The identity of the Manager cannot be changed without prior written notice to the COMPANY of the identity of the replacement Manager, and FRANCHISEE shall be required to promptly comply with the applicable provisions of Section 2 hereof with respect to any training required of such replacement Manager.
Source: Item 23 — Receipts (FDD pages 53–163)
What This Means (2025 FDD)
According to Gold Star's 2025 Franchise Disclosure Document, a 'Manager' refers to the individual designated by the franchisee to manage the Gold Star store. The franchise agreement requires the franchisee to provide written notice to Gold Star of the name of this individual. This definition includes both the store manager and any area manager.
Any change in the designated Manager requires prior written notice to Gold Star, including the identity of the replacement Manager. Furthermore, the franchisee must ensure that any replacement Manager promptly completes any required training as specified in Section 2 of the franchise agreement.
This requirement ensures that Gold Star is aware of who is managing the store and that all managers meet the brand's training standards. This is a common practice in franchising, as it allows the franchisor to maintain quality control and protect brand standards across all locations.