By what day of the week will Gold Star obtain a franchisee's weekly sales information?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
On or before Tuesday of each week, the COMPANY or a designated third party supplier will unilaterally obtain FRANCHISEE's weekly sales information directly from FRANCHISEE's POS system for the preceding week ending on Sunday. In the event the COMPANY or its designated third party supplier is unable to directly obtain FRANCHISEE's weekly sales information for whatever reason, the COMPANY will notify FRANCHISEE and FRANCHISEE will provide to the COMPANY no later than Thursday the weekly sales report or such other information as the COMPANY may require, in a form prescribed by the COMPANY and certified by FRANCHISEE or by the designated individual, accurately reflecting FRANCHISEE's Gross Sales for the preceding week ending on Sunday.
Source: Item 23 — Receipts (FDD pages 53–163)
What This Means (2025 FDD)
According to Gold Star's 2025 Franchise Disclosure Document, Gold Star or a designated third-party supplier will typically obtain a franchisee's weekly sales information directly from the franchisee's point-of-sale (POS) system by Tuesday of each week. This sales information pertains to the preceding week, which ends on Sunday. This is part of the process for calculating continuing franchise fees and Brand Building Fees.
However, there's a contingency plan if Gold Star cannot directly access the sales information from the POS system. In such cases, Gold Star will notify the franchisee, who then must provide a weekly sales report to Gold Star no later than Thursday. This report must be in a format prescribed by Gold Star and certified by the franchisee, accurately reflecting the gross sales for the week ending on Sunday.
If a Gold Star franchisee fails to report their gross sales by Thursday, Gold Star is authorized to debit the franchisee's account based on an average of the continuing franchise fees and Brand Building Fees from the preceding three-month period (or a shorter period if the store has been open for less than three months). This highlights the importance of franchisees ensuring the accuracy of their gross sales figures, as these figures are used to calculate the fees owed to Gold Star.