Where does the classroom training for Shift Management at Gold Star take place?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
| Subject | Hours of Classroom Training2 | Hours of “On the Job” Training3 | Location |
|---|---|---|---|
| Training Application | |||
| – iPad | |||
| Shift Management | 2 | 4 | Classroom Training: Gold Star corporate offices On the Job: Gold Star corporate offices or company-owned Restaurant |
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 26–36)
What This Means (2025 FDD)
According to Gold Star's 2025 Franchise Disclosure Document, the classroom training for Shift Management takes place at Gold Star's corporate offices. The Shift Management training includes 2 hours of classroom training and 4 hours of on-the-job training. The on-the-job portion can be held at Gold Star's corporate offices or at a company-owned restaurant.
Note 2 in the FDD states that classroom training generally occurs at Gold Star's corporate offices. New store training will be conducted on-site when a location opens. Occasionally, training may occur at a franchise location convenient for neighboring franchisees.
For a prospective franchisee, this means that you or your managers will likely need to travel to Gold Star's corporate offices for the 2-hour Shift Management classroom training. However, there are alternative locations for training, such as a new store location or a franchise location convenient for neighboring franchisees. The 4 hours of on-the-job training will be conducted at Gold Star's corporate offices or at a company-owned restaurant.