When does the Gold Star assistance at the Retail Location usually occur?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
- 3. Provide a Gold Star representative at the Retail Location for a minimum of 2 business days and a maximum of 2 calendar weeks to train personnel and advise and consult with you regarding the opening of the Restaurant. This assistance usually coincides with the opening of the Restaurant (Section 2.7 of the Franchise Agreement).
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 26–36)
What This Means (2025 FDD)
According to Gold Star's 2025 Franchise Disclosure Document, Gold Star provides a representative at the retail location to assist with training and consultation. This assistance typically coincides with the restaurant's opening.
Specifically, Gold Star will provide a representative for a minimum of 2 business days and up to a maximum of 2 calendar weeks. During this time, the representative will train personnel and offer advice and consultation to the franchisee regarding the restaurant's opening.
This on-site support is designed to help ensure a smooth launch for the new Gold Star franchise. Franchisees should coordinate closely with Gold Star to schedule this assistance effectively during the critical opening phase.