How will Gold Star advise the franchisee of any changes to the Manual?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
The Manual may be supplemented or changed (by reissuance, substitution, addition, deletion or other modification) by the COMPANY from time to time, by written bulletins, letters, notices, substitute pages, additional or revised manuals and other materials (all of which are included within the term "Manual"), and the FRANCHISEE shall at all times conform to the Manual as then in effect. FRANCHISEE shall be advised in writing of any change and shall have such reasonable time as the COMPANY deems necessary, from the date of such written notice, to implement fully any such change. The Manual, as presently constituted and as may be hereafter amended and supplemented by the COMPANY from time to time, is incorporated by reference herein and thereby made a part of this Agreement.
Source: Item 23 — Receipts (FDD pages 53–163)
What This Means (2025 FDD)
According to Gold Star's 2025 Franchise Disclosure Document, the Manual may be supplemented or changed by Gold Star from time to time through written bulletins, letters, notices, substitute pages, additional or revised manuals and other materials. Gold Star will advise the franchisee in writing of any changes to the manual. The franchisee will have a reasonable time, as deemed necessary by Gold Star from the date of the written notice, to implement any changes fully.
This means that Gold Star franchisees must stay informed of updates to the Manual through various written communications from the company. These updates can cover a wide range of operational aspects, including menu content, recipes, restaurant management, cleanliness, and the presentation of food and beverages. Franchisees are responsible for implementing these changes within the timeframe specified by Gold Star.
It is important for prospective Gold Star franchisees to understand that the Manual, as amended, is incorporated into the Franchise Agreement. Therefore, compliance with the Manual is a contractual obligation. Franchisees should be prepared to adapt their operations as directed by Gold Star to maintain uniformity and quality across all franchise locations. Franchisees should carefully review how changes to the manual might affect their business and what costs they might incur as a result of these changes.