What security measures must a Floyds 99 franchisee take regarding credit card processing?
Floyds_99 Franchise · 2025 FDDAnswer from 2025 FDD Document
Additionally, you must use our designated credit card processing service which operates through our POS System, take security measures that comply with PCI Security Standards and otherwise meet our standards to ensure the security of your network. You must purchase security monitoring services and equipment, including, but not limited to, firewall protection, and security breach insurance, from a vendor we approve. To the extent not already a part of the POS System, we reserve the right to require you to purchase data backup software and services. We have independent access to information through the POS System concerning sales and inventory of your FLOYD'S 99 Shop, and we control the type of information that is provided through the POS System. We require remote access to your POS System. We reserve the right to require you to purchase and install remote support and access software that we specify, in the event these support and access capabilities are not already a part of the POS System, and provide us with the access information we require.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 31–38)
What This Means (2025 FDD)
According to the 2025 Floyds 99 Franchise Disclosure Document, franchisees must use the designated credit card processing service that operates through the POS system. This requirement ensures uniformity and potentially leverages negotiated rates or integrated support.
Floyds 99 franchisees are required to take security measures that comply with PCI Security Standards and meet Floyds 99's standards to ensure network security. This includes purchasing security monitoring services and equipment like firewall protection, and security breach insurance, from a vendor approved by Floyds 99.
Floyds 99 reserves the right to mandate data backup software and services, if not already included in the POS system. Additionally, Floyds 99 requires remote access to the POS system and may require franchisees to purchase and install remote support and access software if these capabilities are not already part of the POS system. These measures allow Floyds 99 to independently access sales and inventory information and maintain control over the information provided through the POS system, ensuring consistent standards and support across all locations.