What is the role of a designated Principal Manager in the operation of a Floyds 99 shop?
Floyds_99 Franchise · 2025 FDDAnswer from 2025 FDD Document
igations and the Franchisee requests, in writing, an extension of time in which to have its FLOYD'S 99 Shop established before such development period lapses. The Franchisee shall obtain the Franchisor's approval prior to opening the Barbershop for business.
6. TRAINING
- 6.1 Initial Training Program. The Franchisee, if the Franchisee is an individual, or the principal owner of the Franchisee entity, or, if the Barbershop governed by this Agreement is not the first Barbershop developed by the Franchise or an affiliate, the individual designated by the Franchisee to assume primary responsibility for the overall management of the FLOYD'S 99 Shop (the "Principal Manager"), must attend the initial training program which is conducted by the Franchisor at one of the Franchisor's designated training facilities. Successful completion of the initial training program by the Principal Manager is a prerequisite to perform the duties of the Principal Manager. The Franchisor permits the attendance of two management-level individuals in the Franchisor's initial training program without the imposition of any tuition or fee. However, the Franchisee is responsible for any and all traveling expenses, living expenses and wages incurred by the Franchisee and its employees in connection with their attendance at the training program. Participants in the training program do not receive compensation from the Franchisor during their training. It is mandatory that at least one individual successfully completes the initial training program prior to the commencement of operation of the FLOYD'S 99 Shop by the Franchisee. The primary objective of the initial training program is to provide comprehensive instruction on the Franchisor's Licensed Methods, trademark protection and brand consistency across FLOYD'S 99 locations.
- 6.2 Length of Initial Training. The initial training program consists of a total of approximately 40 hours of classroom training and 7 to 10 days of in Shop training, at a location designated by the Franchisor. The Franchisor reserves the right to waive a portion of the training program or alter the training schedule, if in the Franchisor's sole discretion, the Franchisee or the Principal Manager has sufficient prior experience or training.
Source: Item 22 — CONTRACTS (FDD pages 57–58)
What This Means (2025 FDD)
According to Floyds 99's 2025 Franchise Disclosure Document, a Principal Manager is designated to assume primary responsibility for the overall management of a Floyds 99 shop, especially if the barbershop is not the first one developed by the franchisee or an affiliate. The Principal Manager must attend and successfully complete the initial training program. This training is a prerequisite for performing the duties of the Principal Manager. If a new Principal Manager is hired during the franchise agreement, they too must complete the initial training program.
The initial training program for the Principal Manager is comprehensive, covering the franchisor's licensed methods, trademark protection, and brand consistency across all Floyds 99 locations. The program includes approximately 40 hours of classroom training and 7 to 10 days of in-shop training at a location designated by Floyds 99. Floyds 99 retains the right to modify the training program or provide it remotely via live video conferencing, depending on the manager's prior experience.
Proper management of the Floyds 99 shop is crucial, and Floyds 99 requires that either one of the principal owners of the franchisee entity or the designated Principal Manager, having completed the initial training, be responsible for the shop's management at all times. If Floyds 99 determines that a shop is not being managed properly or is not being operated by someone who completed the mandatory initial training, they can appoint an interim Principal Manager to ensure the shop's continued operation and protect the Floyds 99 system's value. This highlights the importance of the Principal Manager's role in maintaining the standards and operational integrity of the Floyds 99 brand.