Who is responsible for ensuring Floyds 99 employees comply with operational standards?
Floyds_99 Franchise · 2025 FDDAnswer from 2025 FDD Document
The Franchisee must conduct its employee training in a manner which ensures that Franchisee's employees comply with such operational standards and all laws and regulations affecting Barbershop operations.
Any employee who does not satisfactorily complete the Franchisee's training, as described in this section, shall not work in any capacity in the Franchisee's FLOYD'S 99 Shop.
The Franchisee shall be responsible for hiring fully licensed barbers and cosmetologists who meet the Franchisor's guidelines related to experience.
The Franchisee and all employees of the Franchisee shall present a professional appearance, as described in the Operations Manual, and shall render competent and courteous service to clients of the FLOYD'S 99 Shop while working at the Franchised Location.
All Principal Managers, employees of the Franchisee, the Franchisee and its owners, shall at all times while working at the Franchised Location wear clothing that meets such standards and specifications as may be prescribed by the Franchisor from time to time.
The Franchisor has the right, in its sole and absolute discretion, to change or modify such dress code guidelines.
Source: Item 22 — CONTRACTS (FDD pages 57–58)
What This Means (2025 FDD)
According to the 2025 Floyds 99 Franchise Disclosure Document, the franchisee is responsible for ensuring that their employees comply with operational standards and all applicable laws and regulations affecting barbershop operations. This includes conducting employee training to ensure compliance. Employees who do not complete the franchisee's training cannot work at the Floyds 99 shop.
The franchisee is also responsible for hiring fully licensed barbers and cosmetologists who meet Floyds 99's guidelines related to experience. The franchisee and their employees must present a professional appearance and provide competent and courteous service to clients. They must also wear clothing that meets the standards set by Floyds 99, which the franchisor can change at its discretion.
Furthermore, the franchisee must operate the Floyds 99 shop in compliance with the standards and specifications outlined in the Operations Manual, which may be modified by Floyds 99 from time to time. The franchisee is required to adhere to these standards to protect the reputation and goodwill of the Floyds 99 brand. Floyds 99 has the right to inspect the franchised location to ensure compliance with these standards.