Who is responsible for the conduct, control, and employment practices of employees at a Floyds 99 franchise?
Floyds_99 Franchise · 2025 FDDAnswer from 2025 FDD Document
d compensation of its employees. The Franchisee shall not solicit, employ, divert or attempt to employ any employee of the Franchisor, Franchisor's affiliates or other franchisees of Franchisor. The Franchisee shall be fully responsible for all of its employees' compliance with the operational standards which are part of the Licensed Methods. The Franchisee must conduct its employee training in a manner which ensures that Franchisee's employees comply with such operational standards and all laws and regulations affecting Barbershop operations. Any employee who does not satisfactorily complete the Franchisee's training, as described in this section, shall not work in any capacity in the Franchisee's FLOYD'S 99 Shop. The Franchisee shall be responsible for hiring fully licensed barbers and cosmetologists who meet the Franchisor's guidelines related to experience. The Franchisee and all employees of the Franchisee shall present a professional appearance, as described in the Operations Manual, and shall render competent and courteous service to clients of the FLOYD'S 99 Shop while working at the Franchised Location. All Principal Managers, employees of the Franchisee, the Franchisee and its owners, shall at all times while working at the Franchised Location wear clothing that meets such standards and specifications as may be prescribed by the Franchisor from time to time. The Franchisor has the right, in its sole and absolute discretion, to change or modify such dress code guidelines. Nothing in this Agreement shall be deemed to make the Franchisee's employees, representatives or agents (i) subject to the control of the Franchisor or (ii) employees of the Franchisor.
- j. Remodeling and Upgrading. The Franchisee shall renovate, refurbish, remodel or replace, at its own expense, the real and personal property, furnishings and equipment used in the operation of the FLOYD'S 99 Shop, when reasonably required by the Franchisor in order to comply with the image, standards of operation and performance capability established by the Franchisor from time to time. If the Franchisor changes its image or standards of operation, it shall give the Franchisee a reasonable period of time within which to comply with such changes.
- k. Ownership of Business. The Franchisee shall at all times during the term of this Agreement own and control the FLOYD'S 99 Shop authorized hereunder. Upon request of the Franchisor, the Franchisee shall promptly provide satisfactory proof of such ownership to the Franchisor. The Franchisee represents that the Statement of Ownership, attached hereto as Exhibit
III and by this reference incorporated herein, is true, complete, accurate and not misleading, and, in accordance with the information contained in the Statement of Ownership, the controlling ownership of the FLOYD'S 99 Shop is held by the Franchisee. The Franchisee shall promptly provide the Franchisor with a written notification if the information contained in the Statement of Ownership changes at any time during the term of this Agreement and shall comply with the applicable transfer provisions contained in Article 17 herein. In addition, if the Franchisee is an entity, all of the owners of the Franchisee shall sign the Guaranty and Assumption of Franchisee's Obligations attached hereto as Exhibit II.
- l. Hours of Operation. The Franchisee shall at all times during the term of this Agreement keep its FLOYD'S 99 Shop open during the business hours as may be designated by the Franchisor from time to time in the Operations Manual, except as such designated business hours are superseded by mall requirements, as applicable, and shall maintain sufficient staffing of licensed employees, supplies of branded products and merchandise and employ adequate personnel at all times so as to operate the Barbershop at its maximum capacity and efficiency.
- 10.2 Anti-Terrorism Representation.
Source: Item 22 — CONTRACTS (FDD pages 57–58)
What This Means (2025 FDD)
According to the 2025 Floyds 99 Franchise Disclosure Document, the franchisee is responsible for the conduct, control, and employment practices of their employees. Specifically, the franchisee must ensure their employees comply with operational standards and all laws affecting barbershop operations. Employees who do not complete the franchisee's training cannot work at the Floyds 99 shop. The franchisee is responsible for hiring licensed barbers and cosmetologists who meet Floyds 99's experience guidelines.
The franchisee and their employees must maintain a professional appearance and provide competent service. All personnel must wear clothing that meets Floyds 99's standards, which the franchisor can modify. The franchisee must operate their Floyds 99 shop in compliance with all applicable laws and regulations, including barbering and cosmetology regulations, health and safety orders, and licensing laws. The franchisee is responsible for obtaining all necessary licenses to operate the business and must provide copies of barbering and cosmetology licenses for themselves and their employees upon request.
Furthermore, the franchisee must ensure that employees only provide services they are licensed to perform. They must also provide Floyds 99 with copies of any warnings, notices of deficiency, or reports of inspections from regulatory agencies. The franchisee is solely responsible for any penalties or fines for failing to comply with these laws and regulations. One of the principal owners or a designated Principal Manager must be responsible for the shop's management at all times, and the principal owner must be actively involved in day-to-day management if it is the franchisee's first franchise agreement with Floyds 99. While Floyds 99 provides standards and specifications, the franchisee is ultimately in charge of the employees.