Does Floyds 99 provide consultation by telephone, facsimile or electronic mail regarding the operation of a Floyds 99 shop?

According to the 2025 Floyds 99 Franchise Disclosure Document, Floyds 99 provides consultation to franchisees via telephone, facsimile, or electronic mail. This consultation is available upon the franchisee's reasonable request and pertains to the continued operation and management of the Floyds 99 shop. The consultation also includes advice regarding hair care services, styling trends, client relations, product purchase, supply and sale, and similar advice.

This service is a significant benefit for franchisees, as it provides ongoing support and expertise from the franchisor. Franchisees can seek guidance on various aspects of their business, ensuring they stay updated with industry trends and best practices. The availability of consultation via multiple channels (telephone, facsimile, or email) ensures that franchisees can easily access support when needed.

It is important for prospective franchisees to understand the scope and limitations of this consultation service. While Floyds 99 offers consultation, the extent and frequency of this support may vary. Franchisees should clarify with Floyds 99 what level of support they can expect and whether there are any additional costs associated with these consultations beyond the initial franchise fee.