What level of care is a Floyds 99 franchisee expected to use to safeguard the Program?
Floyds_99 Franchise · 2025 FDDAnswer from 2025 FDD Document
The Franchisee shall, at the Franchisee's expense and throughout the term of this Agreement, remain in compliance and strictly adhere to all of the Franchisor's current standards and specifications for the FLOYD'S 99 Shop as prescribed from time to time.
The Franchisee acknowledges that compliance with the Operations Manual is vitally important to the Franchisor and other FLOYD'S 99 system franchisees and is necessary to protect the reputation and goodwill of the Marks and to maintain a uniform quality of operation throughout the FLOYD'S 99 system.
However, while the Operations Manual is designed to protect the reputation and goodwill of the Marks, it is not designed to control the day-to-day operation of the FLOYD'S 99 Shop.
- 14.3 Inspections.
The Franchisor shall have the right to examine the Franchised Location, including the services offered and the manner in which those services are provided, inventory, products, equipment, furniture, fixtures, materials, supplies or services used or sold there, to ensure compliance with all standards and specifications set by the Franchisor.
The Franchisor shall conduct such inspections during regular business hours and the Franchisee may be present at such inspections.
The Franchisor, however, reserves the right to conduct the inspections without prior notice to the Franchisee.
- 14.4 Restrictions on Products and Services.
The Franchisee is prohibited from offering or selling any products or services not authorized by the Franchisor as being a part of the Licensed Methods.
If the Franchisee proposes to offer, conduct or utilize any products, services, materials, forms, items, supplies or services for use in connection with or sale through the FLOYD'S 99 Shop which are not previously approved by the Franchisor as meeting its specifications, the Franchisee shall first notify the Franchisor in writing requesting approval.
The Franchisor may, in its sole discretion, for any reason whatsoever, elect to withhold such approval; however, in order to make such determination, the Franchisor may require submission of specifications, information, or samples of such products, services, materials, forms, items or supplies.
The Franchisee shall pay and/or reimburse the Franchisor for the reasonable costs of investigation in determining whether such products, services, materials, forms, items or supplies meet the Franchisor's
Source: Item 22 — CONTRACTS (FDD pages 57–58)
What This Means (2025 FDD)
According to the 2025 Floyds 99 Franchise Disclosure Document, franchisees must operate their shops in strict compliance with the standards and specifications outlined in the Franchise Agreement and the Operations Manual, which may be updated by Floyds 99. This compliance is considered vitally important for protecting the reputation and goodwill associated with the Floyds 99 marks and maintaining consistent quality across all locations.
Floyds 99 has the right to inspect franchise locations during regular business hours, with or without prior notice, to ensure adherence to these standards. These inspections cover various aspects, including services, inventory, products, equipment, and overall compliance with the brand's specifications. Franchisees are responsible for covering the costs associated with maintaining compliance with Floyds 99's standards and specifications throughout the term of the agreement.
Furthermore, franchisees are prohibited from offering or selling any products or services that have not been authorized by Floyds 99 as part of its Licensed Methods. If a franchisee wishes to introduce new products or services, they must first seek written approval from Floyds 99, which may require the submission of specifications, information, or samples for review. Floyds 99 retains the discretion to withhold approval for any reason and may charge the franchisee for the costs of investigating whether the proposed items meet their standards.