What items in the Floyds 99 Disclosure Document relate to site development and other pre-opening requirements?

ERTISING, COMPUTER SYSTEMS AND TRAINING**

Except as listed below, we are not required to provide you with any assistance.

Pre-Opening Assistance.

Before you open your FLOYD'S 99 Shop, we or our designee will:

• 1. We will provide you with a map or description of your Designated Area, within which you must locate your Franchised Location. If you enter into a Development Agreement with us, we will provide you with a map or description of the Development Area within which you must locate a specified number of Franchised Locations in accordance with a Development Schedule that we determine. (Section 3.1 of the Franchise Agreement; Sections 2.1 and 5.1 of the Development Agreement)
• 1. Assist you in locating the site for your FLOYD'S 99 Shop facility (and the site for any future FLOYD'S 99 Shop developed under a Development Agreement) by providing you with our thencurrent written criteria for a Barbershop location and consult with you about possible locations. We do not generally own the premises for your Barbershop and lease it to you. You must locate and obtain our approval of the Franchised Location and the lease for your location before you sign it. No contractual limit exists on the time it takes us to approve or disapprove your proposed location. However, we typically take 15 to 30 days to approve or disapprove your proposed location, and we will extend your development deadlines when circumstances beyond your reasonable control delay the site selection and approval process. (Sections 5.1, 5.2 and 7.1(b) of the Franchise Agreement and Section 5.3 of the Development Agreement)
• 1. Provide you with design plans and specifications for your site and our standards and specifications for the leasehold improvements, signs, color, decor, products, inventory, equipment, POS system, computer hardware and software and displays. We must approve your construction plans and specifications before construction begins. You are responsible for the cost of plans prepared by an approved contractor and by your local architect, for any second review of your construction plans by us, if necessary, and for the cost of construction. (Sections 5.3, 5.4, 5.5, 5.6, 5.7 and 7.1(c) of the Franchise Agreement)
• 1. Provide you with information regarding the selection of suppliers of equipment, items and materials used, and hair care products and merchandise offered for sale, in connection with your Barbershop. We will make available to you a list of designated and approved suppliers of such equipment, items, materials, products and merchandise and, if available, a description of any regional or central purchase and supply agreements offered by such approved suppliers for the benefit of our franchisees. (Sections 7.1(d) and 14.5 of the Franchise Agreement)
• 1. Before the Barbershop's opening, we furnish an initial training program described below in this Item. (Sections 6.1, 6.2 and 7.1(a) of the Franchise Agreement and Section 6.1 of the Development Agreement)
• 1. Give you access to an electronic copy of our confidential and proprietary Operations Manual, covering the specifications, standards and operating procedures that we require in a FLOYD'S 99 Shop and information about your obligations in this regard. (Section 8.1 of the Franchise Agreement)
• 1. Provide assistance in the grand opening and grand opening marketing of your FLOYD'S 99 Shop location. (Section 7.1(f) of the Franchise Agreement)

The above assistance does not apply to a renewal franchisee.

Continuing Assistance.

During the operation of your FLOYD'S 99 Shop, we or our designee will:

• Provide you access to advertising and promotional materials that we may, but are not required to, develop. We may, at our option, pass the cost of the advertising and promotional materials that you use on to you or charge the National Marketing Fund. (Section 9.1(a) of the Franchise Agreement)
• Upon your reasonable request, provide consultation by telephone, facsimile or electronic mail regarding the continued operation and management of your FLOYD'S 99 Shop and information regarding hair care services, styling trends, client relations, product purchase, supply and sale and similar advice. (Section 9.1(b) of the Franchise Agreement)
• Provide additional seminars or programs, at a frequency that we will determine, on new methods, marketing techniques, equipment and products. This may include a mandatory annual meeting or convention that all franchisees must attend at their cost. (Section 9.1(c) of the Franchise Agreement)
• Provide you with updates of information and programs regarding the Barbershop, the FLOYD'S 99 concept, the hair care industry generally and the Licensed Methods, at a frequency which we shall determine, including, without limitation, information about additions and improvements to hair care services, styling trends, products and merchandise which may be developed and made available for sale by franchisees. Our Licensed Methods may address (to the extent allowed by law) the maximum, minimum or other price requirements for products and services a FLOYD'S 99 Shop sells, including requirements for special offers, discounts and promotions. (Section 9.1(d) of the Franchise Agreement)
• Train replacement or additional Principal Managers and Barbershop managers in the initial training program, as applicable, during the term of the Franchise Agreement. We reserve the right to charge a tuition or fee, commensurate with our then current published prices for such training, payable in advance. You are responsible for all wages, traveling and living expenses incurred by your personnel during training programs. The availability of the training programs is subject to space considerations and prior commitments to new franchisees.

Source: Item 9 — FRANCHISEE'S OBLIGATIONS (FDD pages 29–30)