What happens if a Floyds 99 franchisee offers services that do not meet the minimum standards?
Floyds_99 Franchise · 2025 FDDAnswer from 2025 FDD Document
The Franchisee shall offer only services and products through its Barbershop which meet or exceed the minimum standards and specifications established by the Franchisor more fully described in the Operations Manual.
The Franchisee shall, at the Franchisee's expense and throughout the term of this Agreement, remain in compliance and strictly adhere to all of the Franchisor's current standards and specifications for the FLOYD'S 99 Shop as prescribed from time to time.
The Franchisee acknowledges that compliance with the Operations Manual is vitally important to the Franchisor and other FLOYD'S 99 system franchisees and is necessary to protect the reputation and goodwill of the Marks and to maintain a uniform quality of operation throughout the FLOYD'S 99 system.
- 14.3 Inspections.
The Franchisor shall have the right to examine the Franchised Location, including the services offered and the manner in which those services are provided, inventory, products, equipment, furniture, fixtures, materials, supplies or services used or sold there, to ensure compliance with all standards and specifications set by the Franchisor.
The Franchisor shall conduct such inspections during regular business hours and the Franchisee may be present at such inspections.
The Franchisor, however, reserves the right to conduct the inspections without prior notice to the Franchisee.
- 14.4 Restrictions on Products and Services.
If the Franchisee proposes to offer, conduct or utilize any products, services, materials, forms, items, supplies or services for use in connection with or sale through the FLOYD'S 99 Shop which are not previously approved by the Franchisor as meeting its specifications, the Franchisee shall first notify the Franchisor in writing requesting approval.
The Franchisor may, in its sole discretion, for any reason whatsoever, elect to withhold such approval; however, in order to make such determination, the Franchisor may require submission of specifications, information, or samples of such products, services, materials, forms, items or supplies.
The Franchisee shall pay and/or reimburse the Franchisor for the reasonable costs of investigation in determining whether such products, services, materials, forms, items or supplies meet the Franchisor's
Source: Item 22 — CONTRACTS (FDD pages 57–58)
What This Means (2025 FDD)
According to Floyds 99's 2025 Franchise Disclosure Document, franchisees must offer services that meet or exceed the minimum standards and specifications established by Floyds 99, as detailed in the Operations Manual. Floyds 99 has the right to inspect the services offered at the franchised location to ensure compliance with their standards. These inspections can occur during regular business hours, with or without prior notice to the franchisee.
If a franchisee proposes to offer any services not previously approved by Floyds 99, they must first notify Floyds 99 in writing and request approval. Floyds 99, at its discretion, can withhold such approval for any reason. To make a determination, Floyds 99 may require the franchisee to submit specifications, information, or samples of the proposed services. The franchisee is responsible for paying or reimbursing Floyds 99 for the reasonable costs of investigating whether the new services meet their standards.
Compliance with the Operations Manual is vitally important to Floyds 99 and its franchisees. It protects the reputation and goodwill of the Floyds 99 brand and ensures a consistent quality of operation throughout the franchise system. Franchisees must adhere to Floyds 99's standards and specifications, which Floyds 99 can modify from time to time. The franchisee is responsible for remaining in compliance with these standards at their own expense throughout the term of the Franchise Agreement.