From whom must a Floyds 99 franchisee purchase computer data security hardware and software?

According to the 2025 Floyds 99 Franchise Disclosure Document, franchisees are required to purchase, install, and implement computer data security hardware and software, firewall protection, and security breach insurance through Floyds 99's designated or approved supplier. This requirement ensures that all franchisees meet a consistent standard of data security, protecting customer information and the brand's reputation.

This mandate extends to various aspects of the point-of-sale (POS) system and related equipment. Franchisees must obtain compatible computer hardware for operating the POS system and software, potentially from Floyds 99, its affiliates, or designated suppliers. Additionally, franchisees may be required to purchase new and upgraded computer hardware components, software (including proprietary software), and telecommunications equipment from these approved sources, typically with 30 days' prior written notice.

Floyds 99 also reserves the right to require franchisees to purchase, install, and implement computer hardware and software upgrades, updates, maintenance services, monitoring services, and revisions for use in the operation of the shop. If a franchisee fails to comply with these standards, Floyds 99 may purchase the necessary items on the franchisee's behalf, with the franchisee responsible for reimbursement. This ensures that all locations maintain up-to-date and secure systems, even if a franchisee does not proactively address these needs.

Furthermore, franchisees are often required to obtain information technology services and dedicated web services infrastructure from Floyds 99's designated or approved supplier. They may also need to join an Internet electronic network connection service and contract for high-speed Internet access to facilitate communication and access to operating information. These measures collectively aim to maintain a secure and efficient network across all Floyds 99 locations, safeguarding customer data and ensuring smooth operations.