Are custom reports or enhancements to the POS system for a Floyds 99 at the franchisee's expense?

According to the 2025 Floyds 99 Franchise Disclosure Document, any custom reports or enhancements requested from the POS system provider that are specific to the franchisee's shop will be at the franchisee's expense. These additional costs would raise the estimated initial investment for the Point-of-Sale System, Software, Office Equipment, Audio/Video, IT and Electronics, which ranges from $12,000 to $25,000.

Floyds 99 franchisees are required to purchase and license a computerized point-of-sale (POS) system, which includes a laptop, a desktop computer, and a desktop monitor. Franchisees will also need to pay for certain customized software and related hardware. Approximately two months before the Barbershop opens, a $299 set up fee is paid to the designated supplier to configure the POS system. Additionally, there is a license fee to the designated supplier of $2,700 if paid annually up front, or $250 per month. These fees are non-refundable once paid.

It is important to note that the costs may be higher if the franchisee decides to add more POS terminals or credit card terminals. Floyds 99 also reserves the right to require franchisees to purchase a new POS system and proprietary software in the future from them or a designated supplier. The POS software license fee is paid to the designated vendor, and all other costs are paid directly to third-party vendors before the Barbershop opens.