What is the consequence if a Floyds 99 franchisee's employee provides services they are not licensed to provide?

According to Floyds 99's 2025 Franchise Disclosure Document, franchisees must ensure their employees only provide services for which they are licensed. The franchisee is responsible for any penalties or fines resulting from violations of laws and regulations. This includes instances where an employee provides services beyond their licensed scope. Floyds 99 requires franchisees to provide copies of barbering and cosmetology licenses for themselves and their employees upon request.

This requirement places a significant responsibility on the franchisee to verify and monitor the licenses of their staff. Failure to do so can lead to fines and penalties, directly impacting the franchisee's financial stability. Additionally, any negative publicity stemming from such violations could harm the reputation of both the franchisee's shop and the Floyds 99 brand as a whole.

To mitigate these risks, prospective Floyds 99 franchisees should establish robust hiring and training procedures. These procedures should include thorough verification of employee licenses, ongoing monitoring of license validity, and comprehensive training to ensure employees understand the scope of services they are permitted to provide. Franchisees should also maintain detailed records of employee licenses and training to demonstrate compliance with Floyds 99's requirements and applicable laws.