Which article of the Floyds 99 Franchise Agreement outlines quality control?
Floyds_99 Franchise · 2025 FDDAnswer from 2025 FDD Document
any of the Franchisor's copyrighted material or information containing the Marks or any of the Licensed Methods on the Internet without the Franchisor's prior written permission; nor shall the Franchisee assist any other party in doing so. Any amounts that the Franchisee spends to participate in Electronic Advertising shall be credited toward the Franchisee's local advertising obligations.
14. QUALITY CONTROL
- 14.1 Compliance with Operations Manual. The Franchisee shall maintain and operate the FLOYD'S 99 Shop in compliance with this Agreement and the standards and specifications contained in the Operations Manual, as the same may be modified from time to time by the Franchisor.
- 14.2 Standards and Specifications. The Franchisor will make available to the Franchisee standards and specifications for products and services offered at or through the FLOYD'S 99 Shop and for the Franchised Location, equipment, furniture, fixtures, hair care products offered for sale, hair care products used, inventory policies, employee attire, supplies, forms, advertising material and other items used in connection with the Barbershop. The Franchisor reserves the right to change standards and specifications for services and products offered at or through the FLOYD'S 99 Shop and for the Franchised Location, equipment, furniture, fixtures, inventory policies, hair care products offered for sale and used, employee attire, supplies, forms, advertising material and other items used in connection with the Barbershop, upon 30 days prior written notice to the Franchisee. The Franchisee shall, at the Franchisee's expense and throughout the term of this Agreement, remain in compliance and strictly adhere to all of the Franchisor's current standards and specifications for the FLOYD'S 99 Shop as prescribed from time to time. The Franchisee acknowledges that compliance with the Operations Manual is vitally important to the Franchisor and other FLOYD'S 99 system franchisees and is necessary to protect the reputation and goodwill of the Marks and to maintain a uniform quality of operation throughout the FLOYD'S 99 system. However, while the Operations Manual is designed to protect the reputation and goodwill of the Marks, it is not designed to control the day-to-day operation of the FLOYD'S 99 Shop.
- 14.3 Inspections. The Franchisor shall have the right to examine the Franchised Location, including the services offered and the manner in which those services are provided, inventory, products, equipment, furniture, fixtures, materials, supplies or services used or sold there, to ensure compliance with all standards and specifications set by the Franchisor. The Franchisor shall conduct such inspections during regular business hours and the Franchisee may be present at such inspections. The Franchisor, however, reserves the right to conduct the inspections without prior notice to the Franchisee.
- 14.4 Restrictions on Products and Services. The Franchisee is prohibited from offering or selling any products or services not authorized by the Franchisor as being a part of the Licensed Methods. If the Franchisee proposes to offer, conduct or utilize any products, services, materials, forms, items, supplies or services for use in connection with or sale through the FLOYD'S 99 Shop which are not previously approved by the Franchisor as meeting its specifications, the Franchisee shall first notify the Franchisor in writing requesting approval. The Franchisor may, in its sole discretion, for any reason whatsoever, elect to withhold such approval; however, in order to make such determination, the Franchisor may require submission of specifications, information, or samples of such products, services, materials, forms, items or supplies. The Franchisee shall pay and/or reimburse the Franchisor for the reasonable costs of investigation in determining whether such products, services, materials, forms, items or supplies meet the Franchisor's
specifications. The Franchisor will advise the Franchisee within a reasonable time whether such products, services, materials, forms, items or supplies meet the Franchisor's specifications.
- 14.5 Approved Suppliers.
Source: Item 22 — CONTRACTS (FDD pages 57–58)
What This Means (2025 FDD)
According to the 2025 Floyds 99 Franchise Disclosure Document, Article 14 of the Franchise Agreement, titled "QUALITY CONTROL," specifically addresses quality control measures. This section emphasizes the importance of maintaining Floyds 99 standards to protect the brand's reputation and ensure consistent operations across all franchise locations.
Specifically, section 14.1 requires franchisees to operate their Floyds 99 shop in compliance with the Franchise Agreement and the standards detailed in the Operations Manual, which may be updated by Floyds 99. Section 14.2 states that Floyds 99 will provide franchisees with standards and specifications for products, services, the location itself, equipment, furniture, hair care products, inventory, employee attire, supplies, and advertising materials. Floyds 99 retains the right to change these standards with 30 days' written notice, and franchisees must adhere to these changes at their own expense.
Furthermore, section 14.3 allows Floyds 99 to inspect the franchised location, including services, inventory, and equipment, to ensure compliance with the set standards. While inspections typically occur during business hours with the franchisee's presence, Floyds 99 reserves the right to conduct unannounced inspections. Section 14.4 prohibits franchisees from offering unauthorized products or services and requires written approval from Floyds 99 before introducing any new offerings, with Floyds 99 having the discretion to withhold approval and potentially require franchisees to cover the costs of investigating new products or services.