Does Extreme Art Studio offer ongoing training and support?
Extreme_Art_Studio Franchise · 2024 FDDAnswer from 2024 FDD Document
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Ongoing Training
If you request, or if we determine that it is appropriate or necessary, in our sole discretion, whether as a result of observation or otherwise during the operation of your Extreme Art Studio Business, we can require that you (or, if you are not an individual, then a managing member, partner, or officer of you designated by you to participate personally in the Extreme Art Studio Business) and/or any of your managers, attend and successfully complete additional training, including online computer training designated by us. You will be charged our then-current costs (currently $200 per person per day) for any additional training or assistance. You will be responsible for all of the travel and living expenses that we incur if we send a representative to provide on-site training or assistance. You will be responsible for your travel expenses and living expenses, and those of your representatives, if such additional training or assistance is not provided on-site at your Extreme Art Studio Business. You and your operating owner, if applicable, must attend mandatory conferences at locations that we designate, and you must pay any conference fees and travel expenses. You will pay all required conference fees.
You will be responsible for general training of your employees and independent contractors. You will also be responsible for hiring, directing, scheduling, and supervising your employees and independent contractors in the day-to-day operations of the Extreme Art Studio Business (See Franchise Agreement – Sections 4.1 and 4.5).
EXHIBIT C
FRANCHISE OPERATIONS MANUAL TABLE OF CONTENTS
| Section | Number of Pages |
|---|---|
| Section A | 13 |
| Section B | 43 |
| Section C | 67 |
| Section D | 35 |
| Section E | 18 |
| Section F | 70 |
Total Number of Pages: 246 pages
Table of Contents
SECTION A
| THE EXT | REME ART STUDIO MISSION STATEMENT | 1 |
|---|---|---|
| WELCON | E LETTER FROM THE FOUNDER | 2 |
| HISTORY | OF EXTREME ART STUDIO | 3 |
| SERVICE | S PROVIDED TO FRANCHISEES | 4 |
| SITE SELECTION | 5 | |
| CONSTRUCTION ASSISTANCE | 5 | |
| INITIAL TRAINING | 6 | |
| INITIAL ON-SITE ASSISTANCE | 7 | |
| POST OPEN TRAINING AND SUPPORT | 7 | |
| ONGOING TRAINING AND SUPPORT | 8 | |
| APPROVED SUPPLIERS | 9 | |
| ADVERTISING MATERIALS AND SALES AIDS | 9 | |
| RESPON | SIBILITIES OF OWNERS | 10 |
| RESPONSIBILITIES TO CUSTOMERS | 10 | |
| RESPONSIBILITIES TO YOUR EMPLOYEES | 10 | |
| RESPONSIBILITIES TO THE FRANCHISOR | 11 | |
| RESPONSIBILITIES TO OTHER FRANCHISEES | 11 | |
| VISITS FI | ROM THE CORPORATE OFFI |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 27–37)
What This Means (2024 FDD)
According to Extreme Art Studio's 2024 Franchise Disclosure Document, ongoing training is provided if Extreme Art Studio deems it necessary or if the franchisee requests it. This additional training may include online computer training. The franchisee will be charged the then-current costs for any additional training or assistance, which is currently $200 per person per day. The franchisee is also responsible for travel and living expenses incurred by Extreme Art Studio if they send a representative to provide on-site training or assistance. If the training is not on-site, the franchisee is responsible for their own travel and living expenses, as well as those of their representatives. Franchisees and their operating owners must attend mandatory conferences at designated locations and pay any conference fees and travel expenses. Extreme Art Studio will also advise franchisees regarding the Extreme Art Studio Business operation based on their reports and the franchisor's inspections. They will also guide franchisees on standards, specifications, and operating procedures and methods that Extreme Art Studio Businesses use.
Extreme Art Studio will guide franchisees through the Franchise Operations Manual, in bulletins, or other written materials, through the use of electronic media, telephone conferences, and/or meetings at their offices or at the franchisee's Studio or other designated location. Extreme Art Studio will continue to loan to franchisees or make available on their website or extranet, one copy of the Franchise Operations Manual. Extreme Art Studio may periodically modify System Standards, and those modifications may require franchisees to invest additional capital in the Extreme Art Studio Business and/or incur higher operating expenses. Extreme Art Studio will license to franchisees for their use, confidential and proprietary information designed to assist them in the operation of the Extreme Art Studio Business.
Extreme Art Studio is not required to provide franchisees with any ongoing maintenance, repairs, upgrades, updates, or support for the Computer System. Franchisees must arrange for installation, maintenance, and support of the Computer System at their cost. The annual costs to range between $100 and $1,000 but this could vary. Extreme Art Studio may revise their specifications for the Computer System periodically, and franchisees must upgrade or replace their Computer System at such time as specifications are revised.