Under what circumstances is additional training or a refresher course required by Eos Worldwide?
Eos_Worldwide Franchise · 2025 FDDAnswer from 2025 FDD Document
lso responsible for your own costs and expenses incurred in attending Additional Training, including travel, lodging and miscellaneous costs, where applicable. Additional training or refresher courses are not required, except in the event of a renewal or transfer of the Franchised Business, and may change from time to time.
Remedial Training
If you are in default under the Franchise Agreement or if we determine in our sole discretion that you are in violation of Franchise System Standards (including any failure to meet the requirements to maintain your Professional Implementer status), or we feel training is otherwise necessary to protect the quality, reputation or integrity of the EOS Franchise System, Marks, or our Intellectual Property, then we may require you attend mandatory remedial training or assistance and you must pay our then-current fees and expenses of $995-$10,000, as further outlined in Item 6. (Section 5.2 Franchise Agreement). In addition to our training fees, you must reimburse us for any reasonable travel or related costs and expenses we incur in providing you wit
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 32–43)
What This Means (2025 FDD)
According to Eos Worldwide's 2025 Franchise Disclosure Document, additional training or refresher courses are generally not required, but there are specific exceptions. These exceptions occur in the event of a renewal or transfer of the franchised business. This means that if a franchisee decides to renew their franchise agreement or transfer ownership of their business to another party, Eos Worldwide may mandate additional training to ensure compliance with current standards and practices.
In addition to the renewal or transfer scenarios, Eos Worldwide may also require mandatory remedial training if a franchisee is in default under the Franchise Agreement or if Eos Worldwide determines, in its sole discretion, that the franchisee is violating Franchise System Standards. This includes failing to meet the requirements to maintain Professional Implementer status. The purpose of this remedial training is to protect the quality, reputation, or integrity of the EOS Franchise System, Marks, or Intellectual Property.
Furthermore, Eos Worldwide may require completion of Remedial Training (in lieu of Boot Camp) for former, nonactive Implementers who sign a Franchise Agreement. Franchisees should be aware that these remedial training programs come with fees, currently ranging from $995 to $10,000, and franchisees are also responsible for covering travel and related expenses incurred by Eos Worldwide in providing the training, as well as their own travel and lodging costs.