What standards, specifications, requirements, criteria, and policies related to Applicable Privacy Law must an Eos Worldwide franchisee comply with?
Eos_Worldwide Franchise · 2025 FDDAnswer from 2025 FDD Document
ss consent under Anti-Spam Law and Applicable Privacy Law and shall comply with all applicable requirements of Anti-Spam Law and Applicable Privacy Law such that you, us and our respective affiliates, as applicable, shall be permitted under Anti-Spam Law and Applicable Privacy Law to send commercial messages to any individual who provides consent in response to such request. You agree to maintain evidence of all such consents given and to clearly identify those Clients who have (i) given such consent, (ii) not given such consent, or (iii) withdrawn a consent previously given.
8.6 Artificial Intelligence Usage.
You acknowledge and agree that in order to protect the goodwill of the EOS Franchise System and our brand, the use of artificial intelligence ("AI") in the Franchised Business must be conducted in a safe, thoughtful, and ethical manner. Accordingly, you shall comply with all applicable Franchise System Standards and guidelines set forth in the Operations Manual, as updated from time to time. You are strictly prohibited from using AI solutions to: (i) access, use, or transmit Confidential Information or Intellectual Property without our prior written authorization; (ii) collect, use, disclose, or otherwise utilize Client Data in any way not expressly permitted under this Agreement and applicable data privacy laws; (iii) engage in any activity that could harm the EOS Franchise System or our brand reputation or expose it or us to legal or regulatory risk; and (iv) develop or deploy AI solutions that violate applicable laws or regulations, including those pertaining to discrimination, data privacy, and consumer protection. We reserve the right to periodically audit your use of AI solutions to ensure compliance with this Agreement and our Franchise System Standards. Upon request, you agree to provide us with regular reports related to the performance and impact of your AI solutions.
9. INTELLECTUAL PROPERTY AND MARKS.
9.1 EOS Intellectual Property.
(a) You acknowledge that, as between you and us, we or our affiliates are the exclusive owners of the Intellectual Property, Client Data, Franchise System Standards, and other elements of the
EOS Franchise System.
Source: Item 23 — RECEIPTS (FDD pages 74–246)
What This Means (2025 FDD)
According to the 2025 Eos Worldwide Franchise Disclosure Document, franchisees must adhere to specific standards regarding data privacy and the use of artificial intelligence (AI). Eos Worldwide strictly prohibits franchisees from using AI solutions to collect, use, or disclose Client Data in any way that is not expressly permitted under the franchise agreement and applicable data privacy laws. Franchisees must also avoid any AI-related activities that could harm the Eos Worldwide Franchise System, brand reputation, or expose the system to legal or regulatory risks, including violations of laws pertaining to discrimination, data privacy, and consumer protection. Eos Worldwide retains the right to audit a franchisee's use of AI solutions to ensure compliance with these standards.
Eos Worldwide also emphasizes the importance of protecting Client Data and Personal Information. Franchisees are required to notify Eos Worldwide immediately if they suspect any unauthorized access to Client Data or Personal Information, or if they become involved in any governmental, regulatory, or private proceedings related to their data handling practices. This requirement underscores the franchisee's responsibility to maintain data security and comply with privacy regulations.
While Eos Worldwide disclaims specific knowledge of all data privacy laws applicable to each franchisee's location, they reserve the right to use an individual's Personal Information as directed, consented to, or requested by that individual. Additionally, any blog, social media account, email distribution list, or other internet-based presence that uses Eos Worldwide's Intellectual Property must comply with the Franchise System Standards outlined in the Operations Manual. This ensures that all online activities related to the franchise adhere to Eos Worldwide's standards for data privacy and brand protection.