What responsibilities does the designated Implementer have for an Eos Worldwide franchise regarding the operation of the Franchised Business?
Eos_Worldwide Franchise · 2025 FDDAnswer from 2025 FDD Document
al to Renew Franchise Agreement**.
We may refuse to renew your Franchise if you fail to satisfy each of the conditions set forth in Section 2.3.
2.7 Your Election Not to Renew.
For the purposes hereof, you shall be deemed to have irrevocably elected not to renew the Franchise hereunder (and the option to do so shall thereupon terminate) if you fail to timely satisfy each of the conditions required by us to renew your Franchise pursuant to Section 2.3 above.
2.8 Implementer.
- (a) We authorize only one (1) individual person to act as the designated Implementer for each Franchise. Therefore, only you may act as an EOS Implementer ("Implementer") for the Franchise. Only the Implementer attends Franchisor training and franchisee events (e.g., QCEs) and provides Services on behalf of your Franchised Business to Clients as described in the Operations Manual (as defined below) ("Implementer Services"). Franchisees that form Business Entities (as defined in Section 19 below) for the operation of their Franchised Businesses may have multiple owners, shareholders, partners, operators, directors, or managers, but only you may serve as the designated Implementer (and not any such other individuals). As between you and your Business Entity, if any, or any other owners, shareholders, employees, partners, operators, directors, or managers, you will (i) be responsible for the operation of the Franchised Business under this Agreement and all decisions made on behalf of the Franchised Business; (ii) have the authority on behalf of the Franchise to bind it in any dealings with us and our affiliates; and (iii) direct any action necessary to ensure compliance with this Agreement and any other agreements relating to the Franchised Business, and Franchisor may therefore rely on any and all directions, elections, information and other communication from you.
- (b) You shall perform the obligations under this Agreement faithfully and honestly, shall continuously exert best efforts to promote and enhance your Franchised Business and the EOS Franchise System, and shall not engage in any other business or activity that conflicts with your obligations to operate the Franchise, for the full Term, including any subsequent renewal thereof.
3. TERRITORIAL RIGHTS AND RESTRICTIONS.
3.1 Grant.
Subject to all of the terms and conditions of this Agreement and applicable law and so long as you are in compliance with this Agreement, you will have the non-exclusive right, and you undertake the obligation, to operate your Franchised Business, including to market, offer and sell Services and Products (as applicable), directly to Clients anywhere in the world. You will not receive an exclusive, protected or designated geographic market, service area or territory with your Franchise. Further, this Agreement does not grant you the right and you are expressly prohibited from, unless you receive expressed prior written permission from us:
- (a) Selling any Products (i) at wholesale, or (ii) to any distributor, vendor, supplier, or retailer or reseller, or (iii) in any manner except through the Franchised Business in connection with providing Services to Clients or to other active EOS Worldwide franchisees with or without mark-up;
Source: Item 23 — RECEIPTS (FDD pages 74–246)
What This Means (2025 FDD)
According to Eos Worldwide's 2025 Franchise Disclosure Document, only one individual is authorized to act as the designated Implementer for each franchise. This Implementer is typically the franchisee themselves. The Implementer attends Eos Worldwide training and franchisee events and provides services to clients on behalf of the franchised business, as detailed in the Operations Manual. If the franchisee forms a business entity, they, as the designated Implementer, are responsible for the operation of the franchised business and all decisions made on its behalf. They also have the authority to bind the franchise in dealings with Eos Worldwide and ensure compliance with all agreements.
The Implementer must perform their obligations under the Franchise Agreement faithfully and honestly, continuously striving to promote and enhance the franchised business and the Eos Worldwide franchise system. They are prohibited from engaging in any other business or activity that conflicts with their obligations to operate the franchise for the full term of the agreement, including any renewals. The franchisee must devote reasonable best efforts to the operation of their franchised business and maintain sufficient inventory of training binders and other materials as specified in the Operations Manual.
The franchisee must be the only Implementer providing services to clients for their franchised business. They are also required to pay all fees and costs associated with the operation of the franchise on a timely basis, whether owed to Eos Worldwide or third parties. The franchisee must operate the franchise in compliance with the Franchise System Standards to maintain and enhance the reputation and goodwill of the system. They cannot participate in any activity that creates a conflict of interest with the operation of the franchised business.
Furthermore, the franchisee must provide the highest standard of service in a professional manner to ensure complete client satisfaction and cooperate with Eos Worldwide to honor all refund policies. They are also required to participate in the Client Satisfaction Program and adhere to the company's core values when operating their franchised business. These stipulations ensure that the Implementer is fully committed to the success and integrity of the Eos Worldwide franchise.