What is the process for requesting a modification to my Tier designation with Eos Worldwide?
Eos_Worldwide Franchise · 2025 FDDAnswer from 2025 FDD Document
(b) You may request a modification to your Tier designation only upon formal written request to us in the form and manner set forth in the Operations Manual. We may condition your Tier qualification on meeting certain standards, terms and requirements. Participation in a Tier may require (i) additional purchase of inventory or supplies; (ii) additional Implementer training; (iii) additional marketing requirements; (iv) additional payment obligations; and (v) other conditions, all of which you must meet at your own expense. We may modify, eliminate, discontinue, merge or otherwise alter Tier designations at any time in our sole discretion and we disclaim any liability to you related to any such change. If you do not continue to satisfy the conditions and requirements of a Tier designation, then we may modify your Tier designation upon written notice, which may require Mandatory Remedial Training in accordance with Section 5.2 and Section 10.16 below, and/or terminate this Agreement, as applicable, in accordance with Section 10.16 and Section 17 below.
Source: Item 23 — RECEIPTS (FDD pages 74–246)
What This Means (2025 FDD)
According to Eos Worldwide's 2025 Franchise Disclosure Document, an implementer can request a modification to their Tier designation by submitting a formal written request to Eos Worldwide, following the form and manner detailed in the Operations Manual. Eos Worldwide may set certain standards, terms, and requirements that must be met to qualify for a different Tier.
Meeting these qualifications could involve additional expenses for the franchisee. These expenses may include purchasing more inventory or supplies, undergoing further implementer training, fulfilling additional marketing requirements, and meeting additional payment obligations. Eos Worldwide retains the right to modify, eliminate, discontinue, merge, or otherwise alter Tier designations at any time, and the company disclaims any liability related to such changes.
If an Eos Worldwide franchisee fails to meet the conditions and requirements of their current Tier, Eos Worldwide may modify the franchisee's Tier designation after providing written notice. This modification could require mandatory remedial training, and in some cases, failure to comply with Tier requirements could lead to termination of the Franchise Agreement.