What is Eos Worldwide's policy on cross-selling or referring Clients to other providers?
Eos_Worldwide Franchise · 2025 FDDAnswer from 2025 FDD Document
All clients should receive EOS in its purest form. Therefore, unless we are limited by applicable law, you must offer each of the Services and Products we specify for sale through the Franchised Business in accordance with our Franchise Systems Standards, and may not offer other products or services without our prior written approval. You are only permitted to cross-sell or refer Clients to other providers in the manner described in the Operations Manual, if at all.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD pages 53–54)
What This Means (2025 FDD)
According to the 2025 Eos Worldwide Franchise Disclosure Document, franchisees must offer the specified services and products for sale through their franchised business, adhering to the Franchise Systems Standards. Unless legally restricted, franchisees cannot offer other products or services without prior written approval from Eos Worldwide.
The FDD states that cross-selling or referring clients to other providers is only permitted as described in the Operations Manual, if at all. This indicates that Eos Worldwide maintains control over how franchisees can integrate or promote external services to their client base.
Prospective franchisees should carefully review the Operations Manual to understand the specific guidelines and limitations on cross-selling and referrals. Understanding these restrictions is crucial for developing a compliant and successful Eos Worldwide franchise.