What information must an Eos Worldwide franchisee submit when proposing a substitute supplier?
Eos_Worldwide Franchise · 2025 FDDAnswer from 2025 FDD Document
- (c) If you propose to substitute any Approved Suppliers or any Materials, Products or Services, you must notify us in writing and submit sufficient information, samples, and specifications to allow us to determine if the supplier and/or supplies meet our approved criteria.
It is in our sole discretion whether to test additional supplies and/or suppliers you propose.
If we agree to evaluate a proposed substitute, then we will provide you with written notification of the approval or disapproval within sixty (60) days from the date we receive notice and all information and samples.
All criteria used by us or our designee in making our determination and any further procedures for obtaining approval of a new supplier or supplies are set forth in the Operations Manual.
- (d) Approved Suppliers are selected based on factors we deem appropriate in our discretion in a manner designed to help preserve the integrity of the EOS Franchise System and our brand reputation and ensure brand consistency.
Factors include, without limitation, previous experience with us, our affiliates or the EOS Franchise System; recommendations we have received from franchisees or other third parties; reputation in the industry; and willingness to provide preferred pricing for franchisees.
Source: Item 23 — RECEIPTS (FDD pages 74–246)
What This Means (2025 FDD)
According to Eos Worldwide's 2025 Franchise Disclosure Document, if a franchisee wants to substitute any Approved Suppliers or any Materials, Products or Services, they must notify Eos Worldwide in writing. This notification must include sufficient information, samples, and specifications to allow Eos Worldwide to determine if the supplier and/or supplies meet their approved criteria.
Eos Worldwide has the sole discretion to decide whether to test the proposed additional supplies and/or suppliers. If Eos Worldwide agrees to evaluate a proposed substitute, they will provide written notification of approval or disapproval within sixty (60) days from the date they receive the notice, along with all the required information and samples.
The criteria used by Eos Worldwide in making their determination and any further procedures for obtaining approval of a new supplier or supplies are detailed in the Operations Manual. Approved Suppliers are selected based on factors Eos Worldwide deems appropriate to preserve the integrity of the Eos Worldwide Franchise System, brand reputation, and ensure brand consistency. These factors include previous experience with Eos Worldwide, recommendations from franchisees or third parties, reputation in the industry, and willingness to provide preferred pricing for franchisees.