Does Eos Worldwide guarantee the availability of employees or designees for advice and assistance with the operation of the Franchised Business?

According to the 2025 Eos Worldwide Franchise Disclosure Document, Eos Worldwide does not guarantee the availability of employees or designees for advice and assistance. However, Eos Worldwide may periodically make its employees or designees available to franchisees for advice and assistance with the ongoing operation of the franchised business. This is done at Eos Worldwide's sole discretion.

This means that while Eos Worldwide may offer support through its employees or designees, it is not obligated to do so. The availability of this support is subject to Eos Worldwide's discretion, and franchisees should not rely on it as a guaranteed resource. This is a common practice in franchising, where franchisors often provide support but retain the flexibility to adjust the level and type of support offered.

Prospective franchisees should consider this when evaluating the level of support they will receive from Eos Worldwide. It would be prudent to inquire about the typical frequency and nature of this type of assistance to better understand the potential support available.