Can Eos Worldwide franchisees request to downgrade their tier?
Eos_Worldwide Franchise · 2025 FDDAnswer from 2025 FDD Document
We have established certain criteria for each of our tiers. Our criteria and the rights associated with each tier is described in Item 12 below and outlined in detail in our Operations Manual and may change from time to time at our discretion. If you meet the criteria outlined in the Operations Manual and elect to upgrade your tier, then you will pay the Membership Fee for that tier commencing the month your tier changes. Upgrading your tier is optional. If you fail to meet the criteria outlined in the Operations Manual resulting in us downgrading your tier, then you will pay the Monthly Membership Fee for that tier commencing the month you are downgraded. Implementers may also submit requests to downgrade their tier. We must approve any requests to downgrade your tier. After you upgrade your tier, we may place continuing ongoing qualifications, requirements or other necessary credentials you must satisfy to preserve your upgraded tier status.
Source: Item 6 — OTHER FEES (FDD pages 17–25)
What This Means (2025 FDD)
According to the 2025 Eos Worldwide Franchise Disclosure Document, franchisees, referred to as Implementers, can request to downgrade their tier. However, Eos Worldwide must approve any requests to downgrade. The criteria for each tier and the rights associated with each tier are described in Item 12 and outlined in detail in the Operations Manual, which may change from time to time at Eos Worldwide's discretion.
If an Implementer meets the criteria outlined in the Operations Manual and elects to upgrade their tier, they will pay the Membership Fee for that tier commencing the month their tier changes. Upgrading a tier is optional. If an Implementer fails to meet the criteria outlined in the Operations Manual, resulting in Eos Worldwide downgrading their tier, then they will pay the Monthly Membership Fee for that tier commencing the month they are downgraded.
After an Implementer upgrades their tier, Eos Worldwide may place continuing ongoing qualifications, requirements, or other necessary credentials that must be satisfied to preserve the upgraded tier status. This means that maintaining a higher tier may require ongoing effort and adherence to specific standards set by Eos Worldwide.