Are other Eos Worldwide franchisees authorized to speak on behalf of the Franchisor?
Eos_Worldwide Franchise · 2025 FDDAnswer from 2025 FDD Document
Further, to the extent you spoke with other franchisees about their experiences with us and the EOS franchise system, those franchisees are not our employees or representatives and are not authorized to speak on our behalf. Information any such franchisee may have shared is based on their views and experiences alone, and should not be attributed to the Franchisor or its employees or representatives in any way.
Source: Item 22 — CONTRACTS (FDD page 74)
What This Means (2025 FDD)
According to the 2025 Eos Worldwide Franchise Disclosure Document, franchisees are not authorized to speak on behalf of Eos Worldwide. The FDD states that if a prospective franchisee speaks with other franchisees about their experiences with Eos Worldwide, those franchisees are not employees or representatives of Eos Worldwide and are not authorized to speak for them. Any information shared by other franchisees is based on their own views and experiences and should not be attributed to Eos Worldwide or its employees or representatives.
This means that prospective franchisees should not rely on information provided by existing franchisees as official statements or representations of Eos Worldwide. While it can be valuable to hear about the experiences of other franchisees, it's important to remember that their opinions are their own and may not reflect the views or policies of Eos Worldwide itself. Any critical information should be verified directly with the franchisor.
This acknowledgment is part of a broader effort by Eos Worldwide to ensure that prospective franchisees receive accurate and consistent information directly from the company. It also protects Eos Worldwide from potential liability based on statements made by franchisees who are not authorized to speak on its behalf. Prospective franchisees should carefully review all information provided by Eos Worldwide and seek clarification from the franchisor on any points of concern rather than relying on other franchisees.
It is a common practice in franchising to clarify that franchisees are independent business owners and not agents of the franchisor. This helps to manage expectations and ensure that prospective franchisees understand the relationship between the franchisor and its franchisees. By explicitly stating that franchisees are not authorized to speak on its behalf, Eos Worldwide reinforces this distinction and encourages prospective franchisees to rely on official sources of information.