What constitutes a failure to complete mandatory training for Eos Worldwide, and what are the consequences?
Eos_Worldwide Franchise · 2025 FDDAnswer from 2025 FDD Document
(a) Prior to providing any Implementer Services to any Clients and within six (6) months of the Effective Date, you must attend and complete to our reasonable satisfaction, our initial training program we call Boot Camp ("Boot Camp").
If you fail to timely complete Boot Camp to our reasonable satisfaction, and are permitted to repeat such training, you will be charged our then current cost for repeating Boot Camp.
(e) fail to timely and successfully complete Boot Camp or any other mandatory training; or
(a) We may require, in our sole discretion, that you attend additional training courses in person, at locations we designate from time to time, or by teleconference call, webinar, online training or videoconference if we determine it is appropriate (i) as a result of your violations of Franchise System Standards (including if we determine you are not performing satisfactorily pursuant to our Client Satisfaction Program or adhering to the Core Values set forth in our Operations Manual), (ii) as a result of your breach of this Agreement or violation of the Franchise System Standards, (iii) to protect the quality, reputation or integrity of the EOS Franchise System, Marks, or our Intellectual Property, or (iv) you fail to meet the requirements to maintain your current Implementer status as set forth in our Operations Manual, as applicable ("Remedial Training").
The then-current cost for the Remedial Training (currently ranges from $995 to $10,000) must be paid in full prior to attending.
For Professional EOS Implementers, fail to meet the Minimum Performance Requirements for a Measurement Period pursuant to Section 10.16 of this Agreement, and fail to attend and actively participate in required Remedial Training as a result thereof pursuant to Section 10.16 of this Agreement;
Source: Item 23 — RECEIPTS (FDD pages 74–246)
What This Means (2025 FDD)
According to Eos Worldwide's 2025 Franchise Disclosure Document, franchisees must attend and complete the initial training program, known as Boot Camp, to the franchisor's reasonable satisfaction within six months of the agreement's effective date. If a franchisee fails to complete Boot Camp to Eos Worldwide's satisfaction and is allowed to repeat the training, they will be charged the then-current cost for repeating Boot Camp. Furthermore, failure to timely and successfully complete Boot Camp or any other mandatory training constitutes a breach of the agreement.
Eos Worldwide also mandates remedial training under certain conditions, such as violations of franchise system standards, breaches of the agreement, or failure to meet requirements to maintain the current implementer status. The cost for remedial training currently ranges from $995 to $10,000, and this fee must be paid in full prior to attending the training. These fees are non-refundable once paid, and Eos Worldwide reserves the right to increase these fees.
For Professional EOS Implementers, failure to meet the Minimum Performance Requirements for a Measurement Period requires attendance and active participation in Remedial Training. Failure to do so can result in termination of the franchise agreement. Prospective franchisees should inquire about specific criteria for satisfactory completion of Boot Camp, the specific performance metrics used to evaluate implementers, and the specific conditions that would trigger mandatory remedial training.