In Washington, what options are available for the location of arbitration or mediation involving a Dryject franchise?

According to Dryject's 2025 Franchise Disclosure Document, if a franchisee purchases a Dryject franchise in Washington, the arbitration or mediation site must be in Washington. However, there are exceptions. The location can be a place mutually agreed upon at the time of the arbitration or mediation. Alternatively, the arbitrator or mediator can determine the location at the time of arbitration or mediation.

This means that while Washington franchisees have some protection under the Washington Franchise Investment Protection Act regarding where disputes are resolved, there is room for negotiation or for the arbitrator/mediator to decide. Franchisees should carefully consider the implications of agreeing to a location outside of Washington, as it could increase travel costs and inconvenience during the dispute resolution process.

Furthermore, the FDD states that if litigation is not precluded by the franchise agreement, a franchisee can bring an action or proceeding arising out of or in connection with the sale of franchises, or a violation of the Washington Franchise Investment Protection Act, in Washington. This provides an additional avenue for resolving disputes within the state if arbitration or mediation is not the chosen path.