Under what circumstances can Dryject, its affiliates, or another franchisee supply goods or services within a Dryject franchisee's Designated Territory?
Dryject Franchise · 2025 FDDAnswer from 2025 FDD Document
- (a) You shall have the right to operate a DryJect Franchised Business, and to use Our Licensed Rights in Franchisee's Designated Territory. We will not grant to others (nor reserve unto ourselves except as specified in this Agreement) the right to operate a DryJect business within Your Designated Territory. However, We reserve the right to establish policies pertaining to the sale of products and services at discounted rates to customers operating multiple facilities, some of which may be located within Your Designated Territory ("Reserved Accounts"). In the event that You do not agree to provide a Reserved Account with the contracted goods or services for a facility operated within Your Designated Territory at the discounted rate, or You are unable to provide the required goods or services within Your Designated Territory, We, any of Our affiliates or another of Our franchisees may supply the goods or services, and You shall not be entitled to receive any fee or other compensation associated with the transaction.
Source: Item 23 — RECEIPT (FDD pages 50–68)
What This Means (2025 FDD)
According to Dryject's 2025 Franchise Disclosure Document, a Dryject franchisee is typically granted the right to operate within a specific Designated Territory, and Dryject generally agrees not to authorize others to operate a Dryject business within that territory. However, Dryject retains certain rights regarding sales to specific customers.
Dryject reserves the right to establish policies for discounted rates to customers with multiple facilities, some of which may be located within a franchisee's Designated Territory. These customers are referred to as "Reserved Accounts." If a franchisee does not agree to provide services to a Reserved Account within their territory at the discounted rate, or if they are unable to provide the required goods or services, Dryject, its affiliates, or another franchisee may step in to supply those goods or services.
In such instances where Dryject or another franchisee fulfills the service for a Reserved Account within a franchisee's territory, the original franchisee is not entitled to any fees or compensation from that transaction. This exception to the territorial exclusivity is an important consideration for prospective franchisees, as it could impact their potential revenue within their Designated Territory.