What is the trainee's obligation to act in a way that is not injurious or prejudicial to the goodwill associated with the Dryject system?

According to the 2025 Dryject FDD, a trainee is prohibited from taking any action, or failing to take action, that could harm the goodwill associated with the Dryject system. This obligation is part of an agreement that aims to protect Dryject's trade secrets, especially since the trainee will have access to this information as the franchisee develops their business. This requirement ensures that trainees, who gain knowledge of Dryject's operational methods and confidential information, do not use this knowledge to undermine the brand's reputation.

This obligation extends to refraining from any behavior that could negatively impact Dryject's brand image. This could include actions that lead to customer dissatisfaction, failure to adhere to Dryject's standards, or any form of misrepresentation of the Dryject system. The agreement emphasizes the importance of maintaining the integrity and reputation of the Dryject brand, which is crucial for the success of all franchisees within the system.

For a prospective Dryject franchisee, this means that their employees (trainees) must be thoroughly trained not only in the technical aspects of the Dryject system but also in the importance of upholding the brand's reputation. Franchisees need to ensure that their trainees understand and adhere to this obligation to protect the Dryject brand's goodwill. This obligation is reinforced by the fact that Dryject can seek legal remedies, including injunctions, against both the franchisee and the trainee in the event of a breach of this agreement, highlighting the seriousness of this requirement.