What right does Dryject retain to ensure the Franchised Business satisfies System Standards?
Dryject Franchise · 2025 FDDAnswer from 2025 FDD Document
agreement with Us for the right to conduct such sales, if We request the execution of such an agreement.
- (h) We have the right to determine, approve and supervise the quality of services and products sold by You from the Franchised Business, and to take all action We deem necessary to maintain
the quality and standards of the services and products, the Franchised Business and Our System. You are required to purchase certain services, equipment and operating supplies, as are more particularly set forth in the Operations Manual, from Us or suppliers whose services, products and materials are approved, and not thereafter disapproved, by Us. We or Our affiliates may receive commissions on goods and services provided to franchisees from various suppliers. If You desire to purchase any services or products from suppliers that We have not previously approved, You or the supplier must submit a written request for such approval to Us. As a condition of Our approval, which shall not be unreasonably withheld, We may require that Our representatives be allowed to inspect the supplier's facilities and/or that a sample of its product be made available to Us or Our designee for testing. In such event You or the supplier may be charged a fee not to exceed the actual cost of such inspection and/or testing. Within thirty (30) days of delivery of the test results, if testing is conducted or the written request if testing is not conducted, We will issue a decision in writing. Such decision may be a determination that additional time is needed to complete the review. Any denial will state the reasons. In the event We do not provide You with a written decision, the request shall be deemed denied.
- (i) You shall have a fully trained general manager operate the Franchised Business at all times when You are not personally managing and operating the Franchised Business. You shall keep Us informed at all times of the identity of any employee(s) acting as manager(s) of the Franchised Business. We shall make training available, as is reasonable and necessary, for all managers designated by You. We may provide such training at Our then-current rates.
- (j) You agree that You will at all times faithfully, honestly and diligently perform Your obligations hereunder and that You will not engage in any business or other activities that will conflict with Your obligations hereunder or Your DryJect Franchise. You have the sole responsibility for the performance of all obligations arising out of the operation of the Franchised Business pursuant to this Agreement.
Source: Item 8 — BUSINESS RELATIONSHIP (FDD pages 68–229)
What This Means (2025 FDD)
According to Dryject's 2025 Franchise Disclosure Document, Dryject retains several rights to ensure that the Franchised Business adheres to System Standards. Dryject has the right to determine, approve, and supervise the quality of services and products sold by the franchisee. They can take any action they deem necessary to maintain the quality and standards of the services and products, the Franchised Business, and the Dryject system.
To maintain quality and uniformity, Dryject requires franchisees to purchase certain services, equipment, and operating supplies from Dryject or approved suppliers, as detailed in the Operations Manual. If a franchisee wants to use a non-approved supplier, they or the supplier must submit a written request for approval. Dryject may inspect the supplier's facilities or test product samples, with the franchisee or supplier potentially bearing the costs of these inspections or tests. Dryject will provide a decision within thirty days of receiving test results or the written request, but failure to provide a written decision results in the request being deemed denied.
Furthermore, Dryject can establish and utilize an on-line computer monitoring system to remotely examine the franchisee's records pertaining to the operation of the Franchised Business. Franchisees are also required to subscribe to business class high-speed Internet access. Dryject also has the right to control all Internet activity, including websites and domain names containing "DryJect", and any digital or electronic content published by the franchisee must comply with Dryject's brand communication standards and is subject to their approval. These measures enable Dryject to maintain consistent brand standards and quality across all franchise locations.