What are 'Reserved Accounts' in the context of a Dryject franchise?
Dryject Franchise · 2025 FDDAnswer from 2025 FDD Document
We reserve the right to negotiate and contract at discounted rates for the sale of System products and services to customers operating multiple facilities, some of which may be located within the Designated Territory ("Reserved Accounts"). We may use any method, including the Internet, or other direct marketing to develop this business. Franchise Owners will be provided the first opportunity to service facilities operated by Reserved Accounts within their Designated Territory. In the event that a Franchise Owner does not agree to provide a Reserved Account with the contracted goods or services for a facility operated within their Designated Territory at the discounted rate, we, any of our affiliates or another Franchise Owner may supply the goods or services for the Reserved Account, and you will not be entitled to receive any fee or other compensation associated with the transaction.
Source: Item 12 — TERRITORY (FDD pages 33–34)
What This Means (2025 FDD)
According to Dryject's 2025 Franchise Disclosure Document, 'Reserved Accounts' are customers who operate multiple facilities and for whom Dryject negotiates and contracts sales of System products and services at discounted rates. Some of these facilities may be located within a franchisee's Designated Territory. Dryject may use methods like the Internet or direct marketing to develop this business.
Dryject offers franchisees the first opportunity to service facilities operated by Reserved Accounts within their Designated Territory. However, this opportunity comes with a condition: the franchisee must agree to provide the contracted goods or services at the discounted rate negotiated by Dryject.
If a Dryject franchisee declines to service a Reserved Account within their territory at the discounted rate, Dryject, its affiliates, or another franchisee can step in to supply the goods or services. In this scenario, the original franchisee will not receive any fee or compensation from the transaction. This creates a potential risk for franchisees, as they may lose business within their territory if they are unwilling to accept the discounted rates offered to Reserved Accounts.