If Dryject publishes something I feel reflects unfairly on me or my Dryject franchised business, what will Dryject do?
Dryject Franchise · 2025 FDDAnswer from 2025 FDD Document
- (e) You grant Us the right to freely use, without Your consent, any pictures, video and voice recording or biographical material relating to You or Your Franchised Business for use in promotional literature or in any other way beneficial to the DryJect System as a whole. You will cooperate in securing photographs, video and voice recordings including obtaining consents from any persons appearing in photographs, video and voice recordings. If We publish anything You reasonably feel reflects unfairly or inaccurately on You or Your Franchised Business, We will take all reasonable steps in Our power to retract the material.
Source: Item 8 — BUSINESS RELATIONSHIP (FDD pages 68–229)
What This Means (2025 FDD)
According to Dryject's 2025 Franchise Disclosure Document, if Dryject publishes something that a franchisee reasonably feels reflects unfairly or inaccurately on them or their Dryject franchised business, Dryject will take all reasonable steps in their power to retract the material.
This indicates that Dryject acknowledges the potential for inaccuracies or unfair portrayals in their publications and is willing to take action to correct them. This is a positive assurance for prospective franchisees, suggesting a degree of responsiveness and concern for their franchisees' reputations.
However, the FDD specifies that Dryject will only take "reasonable steps" to retract the material. The definition of "reasonable steps" is subjective and could be open to interpretation. A prospective franchisee should seek clarification from Dryject regarding what specific actions would be considered "reasonable steps" in such a situation. This could include issuing a public retraction, correcting the information in subsequent publications, or other measures to mitigate any potential damage to the franchisee's reputation or business.