If a Dryject franchisee is unable to provide the required services in their Designated Territory, what may Dryject do?

According to Dryject's 2025 Franchise Disclosure Document, franchisees must offer all services that Dryject designates, potentially requiring upgrades or additions to existing equipment within a timeframe specified in the Operations Manual, typically six months. If a Dryject franchisee is unable to provide the required services within their designated territory, Dryject has the option to offer the job to a nearby franchisee or an affiliate.

This clause in the agreement is important for prospective franchisees to consider. It highlights the obligation to maintain service capabilities as per Dryject's standards, with the risk of losing business opportunities if those standards are not met. The required investments in equipment upgrades could pose a financial burden, and the six-month timeframe may be challenging depending on the nature of the required upgrades.

In the event that a Dryject franchisee cannot fulfill a service request, Dryject can assign the work to another franchisee or an affiliate. This ensures service continuity within the Dryject network but also means the original franchisee will miss out on potential revenue. Prospective franchisees should assess their capacity to meet Dryject's service requirements and consider the potential for competition from other franchisees or affiliates in such situations.