Is a Dryject franchisee required to personally participate in the direct operation of their Franchised Business?
Dryject Franchise · 2025 FDDAnswer from 2025 FDD Document
You are not required to personally participate in the direct operation of your Franchised Business. However, if you are not personally operating the Franchised Business, you must always have a fully trained manager operating the Franchised Business. While in most cases Franchise Owners will seek additional assistance for the labor-intensive portions of the business, we have built our reputation on Franchise Owner participation and believe it is necessary, but not mandatory, for continued success.
You and all of your managers must complete the initial franchise management training course before you open your business, and all other training courses required by us. All subsequent managers must be fully trained by us or by you according to our standards. However, we may charge a fee for this additional training.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD page 38)
What This Means (2025 FDD)
According to Dryject's 2025 Franchise Disclosure Document, franchisees are not required to personally participate in the direct operation of their franchised business. However, if a franchisee chooses not to be directly involved in the business's operation, they must appoint a fully trained manager to oversee the business.
Dryject emphasizes that while not mandatory, the company's reputation is built on franchisee participation, suggesting that active involvement is beneficial for continued success. This implies that while an owner can take a more hands-off approach, doing so might impact the business's performance compared to a more engaged owner.
Furthermore, both the franchisee and any managers must complete the initial franchise management training course before the business opens, as well as any other required training courses. Subsequent managers must be trained either by Dryject or by the franchisee, adhering to Dryject's standards. Dryject may charge a fee for additional training of managers. This ensures that regardless of who is directly managing the business, they possess the necessary knowledge and skills to maintain Dryject's standards and operational procedures.