Where in the Dryject FDD can I find information on target customers for marketing?
Dryject Franchise · 2025 FDDAnswer from 2025 FDD Document
provements in the operation or promotion of the Franchised Business, We will immediately become sole owner and licensor.
(c) Any and all customer lists and their contents relating to the Franchised Business, whether compiled or developed by You or any other person, are owned by Us, constitute confidential information and are Our proprietary property (whether supplied by Us or not) and You shall not use the customer lists for any purpose whatsoever other than in the normal conduct of the Franchised Business prior to any default under this Agreement, or termination or expiration of this Agreement and for no other purpose and You must require any of Your employees, agents and independent contractors who have access to customer lists to sign a confidentiality agreement. To the extent that You may have or claim any right, title or interest in or to such customer lists and contents, You agree to, and do hereby, assign to Us all of Your right, title and interest therein. You will, upon demand, promptly deliver to Us a complete list of current and former customers, including name, telephone number, complete mailing address, frequency of service, last date serviced and price of service, and other information concerning such customers as requested by Us. You expressly acknowledge that Your ability to operate, develop and expand the Franchised Business is based largely on the goodwill of the Marks and know-how embodied in the DryJect System. Accordingly, You agree that We are the sole owner of all customer lists and relationships and all other goodwill arising from Your operation of the Franchised Business. Any attempt by You to offer any services or products similar to those provided by the Franchised Business to any customers or prospective customers of the Franchised Business following any expiration or termination of this Agreement shall be a violation of Our rights in such customer lists and relationships and goodwill. You agree that in the event of any such action or threatened action by You, We shall be entitled to a preliminary or permanent injunction or other equitable relief to restrain such actions, and to recover Our damages equal to the amount of profits received by You from any such action in violation of Our rights.
- (d) We and/or Our affiliates own rights in, or to certain patents that are material to the Franchise and Our System. You shall not, at any time during the Term of this Agreement or after its termination or expiration contest the validity or ownership rights in any patents currently issued to or hereafter applied for by Us and/or Our affiliates. If litigation involving the Patents is instituted or threatened against You, You must notify Us promptly and cooperate fully with Us in defending or settling the litigation.
Source: Item 8 — BUSINESS RELATIONSHIP (FDD pages 68–229)
What This Means (2025 FDD)
According to Dryject's 2025 Franchise Disclosure Document, Item 8 discusses aspects of the business relationship, including marketing and customer lists. Specifically, the FDD states that any and all customer lists and their contents relating to the Franchised Business, whether compiled or developed by You or any other person, are owned by Dryject, constitute confidential information and are Dryject's proprietary property.
This means that as a Dryject franchisee, you must understand that the customer lists you develop are owned by the franchisor. You are allowed to use these lists for normal business operations while you are a franchisee, but you cannot use them for any other purpose, especially after the franchise agreement terminates or expires. Furthermore, you must ensure that anyone who has access to these lists, such as employees or contractors, signs a confidentiality agreement.
Dryject also maintains the DryJect Internet Website to attract prospective customers for the benefit of the DryJect franchisees. Your contact information, including your email address, will be listed on the DryJect Internet Website. The franchisor reserves the right to update or make changes or additions to the DryJect Internet Website without limitation.
In practical terms, this means that Dryject franchisees benefit from the franchisor's efforts to attract customers through the DryJect Internet Website. However, franchisees must adhere to the franchisor's guidelines and restrictions regarding advertising and marketing activities to maintain brand consistency and protect the DryJect system's goodwill.