Are all current and former Dryject franchisees able to communicate openly about their experiences with the franchise?
Dryject Franchise · 2025 FDDAnswer from 2025 FDD Document
You may wish to speak with current and former franchisees, but be aware that not all franchisees will be able to communicate with you. In some instances, former franchisees sign provisions restricting their ability to speak openly about their experience with us.
Our franchise agreements have confidentiality clauses which prevent current and former franchisees from disclosing proprietary, confidential and trade secret information about our system. During the last three fiscal years we have signed another type of agreement (settlement, etc.) which contained a confidentiality clause with a current or former franchisee.
Source: Item 20 — OUTLETS AND FRANCHISEE INFORMATION (FDD pages 42–49)
What This Means (2025 FDD)
According to Dryject's 2025 Franchise Disclosure Document, not all current and former franchisees are able to communicate openly about their experiences. The FDD states that while a prospective franchisee may wish to speak with current and former franchisees, some may be restricted from speaking openly.
Dryject's franchise agreements contain confidentiality clauses that prevent both current and former franchisees from disclosing proprietary, confidential, and trade secret information about the Dryject system. Additionally, during the last three fiscal years, Dryject has entered into other types of agreements, such as settlement agreements, which included confidentiality clauses with current or former franchisees.
This means that a potential franchisee might not get a complete or unbiased view of the franchise system when speaking with current and former franchisees. It is important to consider this when conducting due diligence and to seek information from multiple sources, including the franchisor, to get a well-rounded understanding of the Dryject franchise opportunity. Prospective franchisees should ask Dryject about the number and nature of these confidentiality agreements to better assess the scope of potential communication restrictions.