What action can Dryject take if a franchisee installs equipment, furnishings, computer hardware and software, or signage that does not conform to Dryject's System Standards?
Dryject Franchise · 2025 FDDAnswer from 2025 FDD Document
ent with Us for the right to conduct such sales, if We request the execution of such an agreement.
- (h) We have the right to determine, approve and supervise the quality of services and products sold by You from the Franchised Business, and to take all action We deem necessary to maintain
the quality and standards of the services and products, the Franchised Business and Our System. You are required to purchase certain services, equipment and operating supplies, as are more particularly set forth in the Operations Manual, from Us or suppliers whose services, products and materials are approved, and not thereafter disapproved, by Us. We or Our affiliates may receive commissions on goods and services provided to franchisees from various suppliers. If You desire to purchase any services or products from suppliers that We have not previously approved, You or the supplier must submit a written request for such approval to Us. As a condition of Our approval, which shall not be unreasonably withheld, We may require that Our representatives be allowed to inspect the supplier's facilities and/or that a sample of its product be made available to Us or Our designee for testing. In such event You or the supplier may be charged a fee not to exceed the actual cost of such inspection and/or testing. Within thirty (30) days of delivery of the test results, if testing is conducted or the written request if testing is not conducted, We will issue a decision in writing. Such decision may be a determination that additional time is needed to complete the review. Any denial will state the reasons. In the event We do not provide You with a written decision, the request shall be deemed denied.
- (i) You shall have a fully trained general manager operate the Franchised Business at all times when You are not personally managing and operating the Franchised Business. You shall keep Us informed at all times of the identity of any employee(s) acting as manager(s) of the Franchised Business.
Source: Item 8 — BUSINESS RELATIONSHIP (FDD pages 68–229)
What This Means (2025 FDD)
According to Dryject's 2025 Franchise Disclosure Document, Dryject has the right to maintain the quality and standards of services and products sold by the franchisee. To that end, Dryject can take action it deems necessary to maintain the quality and standards of the services and products, the franchised business, and the Dryject system. Franchisees are required to purchase certain services, equipment, and operating supplies from Dryject or suppliers approved by Dryject, as detailed in the Operations Manual.
If a franchisee desires to purchase services or products from non-approved suppliers, they or the supplier must submit a written request for approval to Dryject. Dryject may require an inspection of the supplier's facilities or a sample of the product for testing, with the franchisee or supplier potentially charged a fee for the inspection or testing. Dryject will issue a decision in writing within thirty days of receiving the test results or the written request if testing is not conducted. A denial will include the reasons for the decision. If Dryject does not provide a written decision, the request is deemed denied.
Furthermore, franchisees cannot make material replacements or alterations to any equipment, techniques, signs, or the Dryject system without Dryject's prior written approval. All digital imagery bearing Dryject's marks is subject to Dryject's approval, and any digital or electronic content published by the franchisee must comply with Dryject's brand communication standards and is subject to Dryject's approval. This ensures that all aspects of the franchise operation, from equipment to online presence, align with Dryject's standards and protect the brand's integrity.