Are Travel Industry Commissions collected by Dollar Rent A Car refundable?
Dollar_Rent_A_Car Franchise · 2025 FDDAnswer from 2025 FDD Document
All fees are payable to us, and are non-refundable, except that the Travel Industry Commissions may be collected by us or an affiliate on behalf of a third party.
Source: Item 6 — OTHER FEES (FDD pages 39–46)
What This Means (2025 FDD)
According to Dollar Rent A Car's 2025 Franchise Disclosure Document, most fees are non-refundable. However, there is an exception regarding Travel Industry Commissions. The document states that Travel Industry Commissions may be collected by Dollar Rent A Car or an affiliate on behalf of a third party.
This implies that while Dollar Rent A Car collects these commissions, they may not always retain them directly. Instead, they might act as an intermediary, passing the commissions on to a third party.
As a result, the refundability of these commissions depends on the agreement between Dollar Rent A Car and the third party. The FDD indicates that 'all fees are payable to us, and are non-refundable, except that the Travel Industry Commissions may be collected by us or an affiliate on behalf of a third party.' Therefore, franchisees should clarify the specific circumstances under which these commissions are refundable, as it is not uniformly the case.